Lead Refractory Support Specialist

Do you want to be proud of the work you do? Do you want to have an impact on the lives of others? Are you seeking a dynamic career in making world class products with an evolving company that’s been in business over 150 years? HWI is an industry leader that powers the world economy to produce goods that sustain and enhance our lives. Our refractory products are used in every aspect of manufacturing across all product lines.

Summary

The Lead Refractory Support Specialist represents HarbisonWalker International at customer sites and is responsible for coordinating and leading the daily workflow of tasks executed by Refractory Installation Technicians. This position requires extensive travel to customer sites and is accountable for excellent customer service and daily communication with the customer(s).

Responsibilities

Reading and interpreting refractory lining drawings; using brick saw and bricklaying equipment to lay brick up in ladles, furnaces, tundishes, etc.- handle bricks by hand for multiple hours at a time - perform plug changes, repair slide gates, etc.; teaching installation procedures to and providing guidance to correct procedures

Performing all types of refractory installation methods, including gunite, pouring, ramming, pumping, ceramic fiber and firebrick installation

Preparing ladles, furnaces, tundishes, etc for repair, relining and fabrication

Performing in service inspections, post mortem tear outs, documenting findings and reviewing with the proper HarbisonWalker International team member(s)

Performing preventive and general maintenance tasks on tools and refractory equipment; documenting the preventative maintenance

Performing spare parts and tools and product inventory counts to ensure site specific standards are maintained; completing detailed inventory and usage reports at the end of shift; meeting deadlines

Collaborating with customer(s) to determine and schedule what jobs need to be completed and create workflow prioritization to complete schedule; making decisions on refractory installation when needed

Observing and promoting safety and 5’S standards; complying with established facility safety policies and procedures, and other regulations as applicable; participating in daily safety tool box talks; maintaining a safe and clean working environment.

Qualifications

High school diploma or GED

Ability to safely use brick saw and bricklaying equipment to lay brick

Requires working knowledge of refractory lined units

Ability to operate a jib crane and ensure the rigging of the load is correct

Ability to safely operate a forklift

Ability to safely operate various hand and electrical tools

Ability to read, understand and work in conformity with work orders, as directed

Ability to detect and correct unsafe or hazardous conditions of equipment and work environment

Organized individual with emphasis on quality and the ability to meet deadlines

Requires fundamental computer skills, experience in excel a plus

Bilingual a plus

Requires four plus (4 ) years of refractory installation experience or equivalent construction or manufacturing experience considered. In lieu of refractory experience, the Lead Refractory Support Specialist requires two plus (2 ) years of people supervision or equivalent experience.

Physical Activity:
Requires more than 2/3 of the time standing, walking, using hands and fingers, reaching, climbing, balancing, stooping, kneeling, crouching, crawling, speaking, hearing, or smelling; requires less than 1/3 of the time sitting.

Lifting:
Requires lifting up to 75 pounds more than 2/3 of the time. (23 KG for CAD JD)

Vision:
Requires accurate close, distance, color and peripheral vision and depth perception, including the ability to adjust focus.

Environment:
Requires more than 2/3 of the time working near moving mechanical parts, and being exposed to fumes, airborne particles and outdoor weather conditions; 1/3 to 2/3 of the time in wet or humid conditions, in extreme heat or cold, and exposed to toxic or caustic chemicals; and less than 1/3 of the time in an office setting, in high places, at risk of electrical shock and near vibration. May require wearing respirators, hearing protection, and/or other safety equipment.

Noise:
Requires working in very loud conditions (over 85 decibels).

ABOUT US

HarbisonWalker International Background

HWI is the largest supplier of refractory products and services in the United States. It counts 19 manufacturing sites, 22 distribution centers and the largest refractory industry research facility in North America. Serving virtually every major industry that requires refractory solutions to enhance production and protect assets, HWI is consistently recognized for its talented experts, industry firsts, and intensely driven excellence.

It is part of Calderys and is the brand for the Americas region of the Group. Joining HWI means joining an international organization with a history that spans more than 150 years, a Group present in 30 countries with a strong and ambitious purpose.

Are you looking for a career with opportunities to create, build, and participate in the evolution of an industry that’s vital to American and global manufacturing? A career with a company whose leadership is committed to business success and making HWI a great place to work? A career that is both challenging and rewarding? A career with professional and personal growth, work-life balance, and the chance to work with exceptional coworkers? Think HWI.

Purpose: We are the vital partner of all high temperature industries. We support them building a better world through sustainable solutions.

Values: We are Tenacious, Accountable, Multicultural, and Authentic

As an equal opportunity employer, and as demonstrated by our values, we are committed to a diverse workforce

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Education:

• High school or equivalent (Required)

Experience:

• Supervising: 2 years (Required)
• Construction: 4 years (Required)
• Forklift: 4 years (Required)
• Masonry: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Osceola, AR (Required)

Ability to Relocate:

• Osceola, AR: Relocate before starting work (Required)

Work Location: In person