REMOTE - Compliance Analyst I

Company Overview:

At Harbor Compliance, we're steering companies and nonprofits through the steps needed to achieve their organizational goals. From establishing new startups to helping global brands manage their business licenses nationwide, we are looking for exceptionally talented, bright, and driven people who can deliver an exceptional client experience. In our ninth year in business, we are experiencing exponential growth and are seeking top performers who share our autonomy, transparency, and excellence values.

Position Overview:

Our Compliance Analysts thoroughly understand government applications and regulatory requirements and help our clients navigate them by providing outstanding service. The Compliance Analyst I role is an entry-level position. The Compliance Analyst I is partnered with a Compliance Analyst II, who mentors them as they learn from the ground up.

The typical promotion track is to Compliance Analyst II; however, Harbor Compliance employees are encouraged to pursue opportunities at our fast-growing company that best fit their career objectives and skills.

Responsibilities:

• Assist the Compliance Analyst II
  • Ensure timely responses to client inquiries
  • Review client accounts to uncover gaps in service and registration
  • Ensure the timely, accurate filing of applications to government agencies
  • Configure and maintain information in our CRM, online platform, and client files
• Conduct thorough and accurate research, call government agencies and communicate with clients about their projects by phone and email
• Draft and file basic applications to government agencies by paper and electronically
• Meet established Service Level Agreements, such as response time, onboarding duration time, and work completed

Qualifications:

• 1-3 years of professional work experience
• Exceptional track record of customer service or client relations experience
• Highly organized, accurate, and detail-oriented
• Ability to effectively prioritize work in a rapidly-evolving environment
• Enjoys the challenge of new, complex problems and learning new information on-the-fly
• Able to multitask and consistently meet deadlines
• Able to work independently with coaching
• A high school diploma or equivalent is required

Preferred Qualifications:

• Proficient in Google G Suite and Adobe Acrobat
• Background in nonprofit administration or business licensing
• Associate's or Bachelor's degree
• Remote candidates will be considered, but local in-office candidates are strongly preferred

Location and Hours:

This is a full-time, Monday through Friday, remote position. Our standard operating hours are 9 AM to 6 PM EST.

Note: This position is not open to California, Colorado, Montana, or New York residents.

Compensation:

Salary and generous benefits include paid time off; seven paid holidays; a health plan including medical, dental, vision, and life insurance; and a 401(k) retirement plan with a company match program.

Harbor Compliance is an equal opportunity employer.