Server

Responsible for the prompt, pleasant, and efficient service to all community residents visiting dining rooms and activities. Remain aware of the physical appearance of dining rooms and waitress stations. Be watchful for situations that might pose a trip hazard for the residents.

Essential Functions:

• Will act as a mentor for new associates
• Ensures all check lists are completed during shift
• Ensures temperature logs are completed during shift
• Assign job tasks and complete and assign additional job duties as needed, and follow up on assigned tasks
• Work with DOH on schedules
• Wet floor signs are in place
• Up holds all Sanitation requirements
• Resident complaints and recovery – along with cooks do table touches to ensure resident satisfaction
• Ensure memory care is being served in a timely fashion and ensure server is present to help with clean up in MC
• Ensures the dining areas exceed standards of appearance and cleanliness
• Ensures staff maintains their personal hygiene, uniform standards, and health standards
• Maintain and protect the confidentiality of resident information at all times
• Provide a pleasant dining experience for all community residents, while following instructions to meet their specific dietary needs when necessary
• Responsible for the proper dining set-up of the dining room(s) while meeting or exceeding hospitality and service standards
• Obtain food and supplies for meal service as directed
• Distribute and store clean dishes
• Practice safe, sanitary food handling for food preparation, food holding and service
• Assist I preparation of foods as directed
• Perform cleaning duties in dining room, kitchen, serving areas, cafeteria and storerooms as directed
• Mop floors in areas as designated by supervisor
• Practice and observe all safety and loss prevention procedures; adhere to universal precautions and all infection control guidelines
• May perform other duties or fill in for other dining room or wait staff as requested on

Non-Essential Functions:

• Leads by example exhibiting the CORE Values through servant leadership
• Must possess a passion to work with and around senior citizens
• Attends required community meetings and participates Life Enrichment activities when able
• Completes all required courses in adherence with HRA University
• Is prompt and able to perform the required duties of the position on a regular, predictable basis
• Becomes familiar and understands how to report a missing person using the Safe Return program or equivalent
• Becomes familiar and understands the steps for fire evacuation
• All associates are responsible for maintaining a safe and secure environment for all community residents

Qualifications/Skills/Educational Requirements:

• High school education or GED equivalent required.
• Minimum of one (1) year experience in “front of the house operations” within restaurant, hotel, club or similar environment
• Able to communicate effectively with all levels of management, associates, residents, family members, and outside contacts
• Knowledge of OSHA regulations
• Knowledge of state food-handling and kitchen regulations
• Must possess a passion to work with and around senior citizens
• Must have patience, tact, and cheerful disposition

Behaviors

• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)