Salary Job Openings

Server Casino Service Bar

Hard Rock Hotel & Casino Sacramento At Fire Mountain
Wheatland, CA Full Time
POSTED ON 4/9/2024

Overview

The incumbent in this position is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for serving food and beverages in accordance to Hard Rock’s standards.

Responsibilities

Essential Functions:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
  • Creates an atmosphere that induces guests to make Hard Rock Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
  • Recognizes guests immediately with a friendly, courteous greeting and informs them of daily specials, soup of the day, etc. Also acts as an information center representative by providing information on all aspects of Hard Rock’s services and facilities.
  • Assists guests with menu and beverage selection, demonstrating salesmanship with complete menu and product knowledge.
  • Ensures guest satisfaction through food quality checks and responsiveness to guest complaints.
  • Maintains a well-groomed, neat, and clean appearance, carrying out duties with attention to sanitation and safety.
  • Anticipates, identifies, and provides for guest needs.
  • Performs inventories and other duties as assigned.
  • Performs tableside cooking, salad entrées, desserts and presents, opens and pours wines.
  • Attend and participate in meetings, completing follow-up as assigned.
  • Perform work regularly and predictably.
  • Assists with other duties at special events or parties and assisting where necessary to include but not limited to carving, cooking, setup and or teardown stations or work areas or other duties as assigned.
  • Responsible for cleaning and distribution of ash trays.
  • Responsible for cleaning and sanitizing work and public spaces.
  • Other duties as assigned.

    Qualifications

    Additional Requirements:
    (Licenses, Certifications, Testing, etc):
  • Must obtain and maintain valid licenses / certifications per Federal, State and ERGC Gaming regulations.
  • Must successfully pass background check.
  • Must successfully pass drug screening.
  • Must be at least twenty-one (21) years of age.
  • Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
  • Prior experience in the Gaming industry strongly preferred.
    Knowledge Of:
  • Table service procedures and table etiquette.
  • Excellent customer service skills.
  • Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
    Ability To:
  • Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
  • Be flexible to work varying shifts and time schedules as needed.
  • Communicate effectively with all levels of employees and guests.
  • Restock needed materials and retrieve dropped items.
  • Transport trays and/or plates throughout the restaurant, which may weigh up to 50 pounds, as well as serve food items and beverages.
  • Take orders, recite specials, and point specific items out on the menu to customers.
  • Use machines and equipment including, but not limited to: include coffee machine, beverage dispenser, microwave, toaster, and Point-of Service System.

    Additional Details

    Closing:

    The Tribal Council gives first preference in all of its employment practices to members of the Enterprise Rancheria Tribe who meet the job requirements.

    • Source: Casino Careers

    Salary.com Estimation for Server Casino Service Bar in Wheatland, CA
    $22,106 to $29,634
    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    Sign up to receive alerts about other jobs that are on the Server Casino Service Bar career path.

    Click the checkbox next to the jobs that you are interested in.

    Income Estimation: 
    $20,563 - $27,567
    Income Estimation: 
    $27,669 - $35,138
    Income Estimation: 
    $55,890 - $72,588
    Income Estimation: 
    $43,824 - $62,095
    Income Estimation: 
    $20,563 - $27,567
    Income Estimation: 
    $27,669 - $35,138
    Income Estimation: 
    $55,890 - $72,588
    Income Estimation: 
    $43,824 - $62,095

    Sign up to receive alerts about other jobs with skills like those required for the Server Casino Service Bar.

    Click the checkbox next to the jobs that you are interested in.

    • Customer Interaction Skill

      • Income Estimation: $41,706 - $53,969
      • Income Estimation: $43,186 - $55,498

    • Customer Service Skill

      • Income Estimation: $21,042 - $29,451
      • Income Estimation: $21,329 - $27,168
    Employees: Get a Salary Increase
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Hard Rock Hotel & Casino Sacramento At Fire Mountain

    Busser A Noodle Bar
    Hard Rock Hotel & Casino Sacramento At Fire Mountain
    Hired Organization Address Wheatland, CA Full Time
    Overview The incumbent in this position is responsible for keeping the wait staff supplied with appropriate quantities o...
    Vp Player Development
    Hard Rock Hotel & Casino Sacramento At Fire Mountain
    Hired Organization Address Wheatland, CA Full Time
    Overview The Vice President of Player Development is accountable for ensuring meaningful profitable growth in our VIP Sl...
    Manager Promotions
    Hard Rock Hotel & Casino Sacramento At Fire Mountain
    Hired Organization Address Wheatland, CA Full Time
    Overview The incumbent in this position is responsible for assisting in the development, planning and execution of the p...
    Server - A Noodle Bar You Yu
    Hard Rock Hotel & Casino Sacramento At Fire Mountain
    Hired Organization Address Wheatland, CA Full Time
    Overview The incumbent in this position is responsible for providing superior service to both the internal and external ...
    View More Jobs at Hard Rock Hotel & Casino Sacramento At Fire Mountain

    Not the job you're looking for? Here are some other Server Casino Service Bar jobs in the Wheatland, CA area that may be a better fit.

    Server - A Noodle Bar You Yu

    Hard Rock Hotel & Casino Sacramento At Fire Mountain, Wheatland, CA

    Server - A Noodle Bar You Yu

    Hard Rock Hotel & Casino Sacramento At Fire Mountain, Wheatland, CA

    View More Jobs