Senior Sales and Marketing Manager

Overview

This individual will direct Cafe operations as a business owner of the Sales and Marketingdepartment ensuring that the business is financially successful and that it represents ourbrand identity in its entirety, therefore positively impacting our global operation.

Responsibilities

• People - To provide a positive “employee life cycle” for all staff members during theirtenure with Hard Rock.
• Guest Experience - To provide an authentic experience that “rocks” for Hard Rockguests by planning and executing irreverent events that represent Hard Rock’s abilityto meet a wide range of guest needs and expectations.
• Profit - To source, book, and execute events that are profitable to Hard Rock andexperiential to the guest ensuring their repeat business.
• Sales - To grow the business by using innovative sales and marketing concepts
• Coordinate operations between departments.
• Teach/coach and document employees who fail to meet standards to maintain a highquality workforce.
• Present a professional image to employees, guests, clients, owners and investors.
• Attend client functions and designated parties to provide support, ensure guestsatisfaction and promote future business.
• Build business/market share by thinking of new ways to promote company and byparticipating in local events to increase sales and profits.
• Develop and maintain positive relationships with in the business and social community.
• Spearhead annual philanthropic initiatives.
• Work as a team, helping all employees to complete the required activities that ensurewe blow away Guest expectations.
• Maintain low staff turnover rate and high morale.
• Operate ethically to protect the image of Hard Rock.
• Utilize programs designed to help Save the Planet.

This job description reflects the position’s essential functions; it does not encompass all ofthe tasks that may be assigned.

Qualifications

• Proven track record of managerial success in a fast paced environment by possessingthe experience, ability, and knowledge to move the business forward financially whilefocusing on human capital.
• Experience making high quality decisions and the ability to make complexdecisions.
• Applicable sales tracking software experience is required.
• Applicable standard of education is required.

Please submit your CV/Resume in English

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