Team Member

POSITION SUMMARY

The Team Member demonstrates CKE Core Values in preparation of quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience.

ESSENTIAL FUNCTIONS

May perform any or all of the following duties:

Maintains highest possible level of Product Quality:

• Prepares food products according to approved CKE procedures; follows all company food safety, food handling and sanitation requirements.
• Adheres to approved CKE holding times and temperatures.
• Packs all food products in approved CKE containers, lids, and bags.

Maintains highest level of “SUPERSTAR” Service

• Dressed in proper and complete uniform.
• Great eye contact with the customer- always focusing on them.
• Great smiles on their faces and in their voices.
• Maintain punctuality and attendance within CKE guidelines.

Follows all approved CKE cash handling and security procedures.

• Works well with teammates and accepts coaching from the management team.
• Communicates with customers, teammates, and managers in a positive manner.

Maintains highest possible level of Cleanliness:

• Keeps food preparation area, equipment, and utensils clean and sanitary.
• Meets CKE specifications for sanitary food handling procedures.
• Keeps lobby, front counter, drive-thru, kitchen, storage areas and restrooms neat and clean throughout the day.
• Keeps parking lot and building exterior clean and free of litter.

POSITION QUALIFICATIONS/CORE COMPETENCIES

• Must be at least 16 years of age.
• Must be able to perform the essential functions of the position.
• Team Player- Works well with other team members to achieve goals.
• Customer Focused- Recognizes the customer as the primary focus and acts; accordingly, sets a high standard for exceeding customer expectations.
• Accountability/Dependability- Takes personal responsibility for the quality and timeliness of work and achieves results.
• Effective Communication- Uses effective and appropriate methods of interacting with others.
• Basic mathematical concepts (e.g., add, subtract) 

WORK ENVIRONMENT

• Faced paced environment working with kitchen equipment in tight quarters.

PHYSICAL DEMANDS

• Stand for long periods of time.
• Bend and Stoop
• Work around heat 
• Able to lift 50-75 pounds comfortably. 
• Work with various cleaning products.

THE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.

We're glad you're here and interested in becoming part of our Team. Our people are the foundation of our business and our great service is what enables us to "Make Our Guests Happy."
We are proud of the fact that our people are the true stars of our company and our success. We look forward to meeting you!