Managing Director, HR Operations

Harlem Children’s Zone (HCZ) — a world-renowned education and poverty-fighting organization based in New York — seeks an enthusiastic, dedicated, and mission-aligned Managing Director of HR Operations to join our team.

The Managing Director of HR Operations will bring a passion for the mission of Harlem Children’s Zone: break the cycle of intergenerational poverty with comprehensive, on-the-ground programming that builds up opportunities for children and families to thrive in school, work, and life.

The Managing Director of HR Operations is responsible for the overall efficient management and optimization of the matrixed HR operations vertical within the People function. The Managing Director will oversee a diverse team of 10 or more employees. The Managing Director reports into the CHRO and will collaborate closely with heads of Talent Acquisition, Talent Management, Learning and Development and Business Operations. This role is located at the HCZ HQ offices in Harlem. It is a hybrid schedule of 3 days in office.

For more information, check out Want to Work at Harlem Children's Zone? Here's 7 Things You Need to Know.

Minimum Qualifications

• Bachelor’s degree in HR, Business Management, or related field
• Expert level experience with HRIS/Payroll/Compensation vendors and platforms (ie: ADP/Workday/UKG)
• 8 years’ experience leading teams; matrixed and fast-paced organizations highly preferred
• 10 years’ experience as lead of HR Ops or similar level work/roles

Who you are

• Experience in designing compensation and benefits programs
• Strong ability to build and foster relationships leading to trust and credibility across all employee levels
• Strong People management: ability manage at all levels including executive and leadership teams
• Strong ability to adapt and pivot, work and manage uncertainty and perform under pressure
• SPHR, SHRM or similar certifications are highly preferred

What you'll do

Operations & Administration

• In collaboration with CHRO, design and execute the strategy for HR Ops across the organization.
• Design, plan and rollout effective structure, systems, and programs to enable operational excellence.
• Build, foster strong relationships with leaders across the organization, verticals, programs, and locations in order to advise, support and fill business needs.
• Deliver outstanding HR service and support to all employees, setting high standards and expectations across the business.
• Collaborate and leverage available tools and resources, identify opportunities to streamline and optimize resources and anticipate business needs.
• Help design frameworks and structures to help streamline and remove silos, duplication and outdated practices and create an outstanding Employee Value Proposition (EVP) and experience.
• Oversee the administration onboarding/offboarding, data analytics and compliance. Build strong foundations of support and solutions for our employees and leaders.
• Design company policies and procedures; Review and update our employment contracts and agreements.
• Lead consistent and clear communication to keep our employees abreast of programs and initiatives.
• Other tasks and responsibilities as assigned and needed by the business.

Payroll & Compensation

• Oversee payroll team and processes; ensure seamless practice. Work with Finance team as needed.
• In collaboration with CHRO, oversee and deliver compensation projects.
• Lead all compensation on/off cycles.
• Manage all vendor/partner relationships; Stay abreast of local, state, and federal requirements for compliance and risk management purposes.
• Lead and monitor processes, identify gaps, and propose/implement timely, consistent, and efficient solutions.
• Manage, lead, and develop Payroll team.

Benefits & Wellness

• In collaboration with CHRO and Benefits Manager, help design, plan and deliver annual group health benefits renewals, changes and enrollment process. Work with CHRO and broker to secure most relevant programs and benefits.
• Manage, lead and develop Benefits team.
• Stay abreast of current and new trends in order Lead HR projects like compensation plans revisions.
• Implement robust metrics and analytics across the function to best Track key HR metrics like cost per hire and retention rate.

Data and Systems Management

• Oversee the implementation and maintenance of HRIS system.
• Build, maintain and disseminate varied metrics and reporting across functions.

Schedule

• 3/2 Hybrid Schedule

Benefits

As a member of the Harlem Children's Zone team, you will join a supportive and inclusive community dedicated to helping children, families — and our staff — thrive. We offer highly competitive salaries, a comprehensive benefits package, and opportunities for growth.

Our exceptional full-time benefits include:

• Highly competitive base salaries
• Paid time off
• Employee referral bonus
• Career Advancement
• No-cost health insurance
• Life Insurance
• Short-and long-term disability
• Additional voluntary benefits
• Wellness discounts
• Commuter benefits
• Financial wellness perks
• Additional Benefits (Discounts on flights, hotels, theme parks, concert tickets, and more.)

The annual starting salary for this position is $140,000, with a comprehensive benefits package including employer-covered health insurance. To be considered, interested applicants can also submit a resume to hczcareers@hcz.org. No telephone inquiries or recruiters, please. Replies will only be sent to qualified applicants. HCZ is an EOE.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)