What are the responsibilities and job description for the Receptionist position at Harmony Health Group?
Full Time - Must be able to work every Friday, Saturday, Sunday
Duties:
· Answers telephone courteously and efficiently and direct calls, as requested.
· Takes messages accurately and routes them as designated.
· Acts as center of communication for program, facilitating the flow of information from outside and within.
· Receives visitors and ensures that they are appropriately accommodated.
· Protects the confidentiality of patients and the privacy of staff.
· Uses computer to type correspondence, reports and other items as requested, ensuring that typing is accurate.
· Notes patient care and environmental issues and communicates with appropriate staff.
· Maintains assignment boards, bulletin boards and other communication sources.
· Maintains files.
· Maintains supplies of administrative and clinical forms, ensuring that copies of forms are neat and up-to-date.
· Maintains medical record storage areas and ensures the security of records.
· Provides medical record information to agencies and individuals requesting it, ensuring that the request is accompanied by a valid release of information signed by the patient.
· Obtains information from referring agencies and others who have worked with the patient as requested by clinical staff.
· Breaks down medical record charts after patient is discharged, ensuring that records are complete before placing them in storage.
· Relates to patients and staff in a friendly, helpful manner.
· Accepts and utilizes supervision.
· Addresses problems noted by supervisor.
Salary : $16 - $0