Front Desk Manager

Love dogs? Do you have a passion for providing exceptional customer service?

Enjoy developing and leading a team? You'll love this job!

Harmony Pet Resort, the area's most exciting pet care business, is looking for an Enthusiastic Front Desk Manager. Harmony Pet Resort is a state-of-the-art facility and was voted Reader's Choice Award in the Lake Oconee Breeze. We provide high-quality services including pet lodging, fun doggie daycare, grooming, bathing, pet supplies, and professional dog training services.

We're currently seeking a high-energy, customer service-focused, upbeat individual to fill the full-time Front Desk Manager position.

Does This Sound Like You?

- Ability to exhibit a positive, enthusiastic, and cheerful demeanor towards others.
- Self-motivated with strong work ethic, time management skills, & attention to detail.
- Leads by example by being a professional and respectful example for the team.
- Effective written and communication skills including accurate record keeping skills.
- Ability to handle busy daily schedule and ensure completion of daily goals.
- Ability to consistently hold individuals accountable when necessary.

Duties:

- Train, manage, and provide performance feedback for front desk/reception staff.
- Direct the front desk operations including client arrival and departure procedures, and accurate documentation and pet information.
- Resolving dog and client issues in a positive, professional manner.
- Develop and continually review/update department procedures.
- Ensure all staff members are practicing current department procedures.
- Maintain inventory of lobby and all necessary items for other departments as needed.
- Keep lobby area a neat, clean, and vibrant environment.
- Ability to maintain confidentiality of sensitive information.

The Perks:

-* Competitive Salary. -* Work in one of the most fun and rewarding industries! - Employee Discounts.

Submit your resume. We look forward to the possibility of you joining the team!

Candidates who would be successful in this position may have previous experience as a lead receptionist, front end supervisor, hotel front desk manager, or customer service manager.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 8 hour shift

Experience:

• Front Desk Manager: 3 years (Required)

Ability to Commute:

• Eatonton, GA 31024 (Preferred)

Ability to Relocate:

• Eatonton, GA 31024: Relocate before starting work (Required)

Work Location: In person