Concierge

Why Harmony?

• 401k Fulltime & Part-time Benefits Packages
• Employee Referral Bonus Incentives (free meals, movie tickets, dining, automotive deals, retail discounts, finance / legal, consulting, electronics, and more!)
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling
• Telehealth Flex Spending Health Savings Account Options

Job Description

STATEMENT OF JOB :

The concierge / receptionist performs a variety of administrative support duties including : greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages.

Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.

Responsibilities include but are not limited to :

Policies / Procedures / Administration

• Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner
• Fills out and logs service request forms for residents and / or staff
• Monitors and greets visitors to the community
• Keeps front desk and lobby area clean and neat at all times
• Sells meal tickets and accounts for by payroll deduction or personal check
• Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances / exits of the building to ensure community is secure
• Attends in-services and staff meetings as required
• Completes all other duties as assigned

Requirement

Residents

• Follows confidentiality policies regarding release of resident information

Staff

Performs supportive office functions for all departments including filing, typing, and making copies

Requirements :

• Must possess a high school diploma or GED
• Must be considerate, neat, well groomed and professional in appearance. Must dress in a professional manner
• Must have experience in Administration functions
• Must answer phones in a polite and professional manner
• Must be organized, and able to work well with others as part of a team
• Must be polite and considerate to residents, visitors, co-workers and management team
• Must be able to effectively communicate both verbally and in writing
• Must be able to sit for extended periods of time
• Must be able to function effectively in a busy environment and be able to multi-task
• Must be willing to work a flexible schedule that includes weekends and holidays
• Must attend all required in-services and staff meetings

Last updated : 2024-04-30