Slot manager

JOB SUMMARY :

Slot manager who implements approved company policy and manages the operation of the Slot machines and performance of Slot personnel when Director is not present.

Promotes positive customer relations. Other duties as assigned.

DIRECTLY SUPERVISES : Slot Attendant

SUPERVISORY RESPONSIBILITIES :

Manages a total of 10 to 40 employees in the absence of the Slot Shift Manager. Is responsible for the overall direction, coordination, and evaluation of this unit.

Carries out managerial responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees;

planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

SOCIAL SKILLS AND EXPERIENCE :

Must have an outgoing, energetic, and enthusiastic attitude. Must be comfortable initiating conversations and creating a fun environment with our guests.

EDUCATION and / or EXPERIENCE :

Bachelor's degree (B. from four-year college or university; or three to four years of related experience and / or training;

LANGUAGE SKILLS :

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS :

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY :

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

REQUIRED PERSONAL COMPETENCIES :

Responsible for fostering a fun environment. Responsible for being gracious to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events.

Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.

Ensures that behavior and appearance comply with established standards. Maintains a professional work environment with management and staff.

CERTIFICATES, LICENSES, REGISTRATIONS :

Must be able to obtain and maintain a license from the Indiana Gaming Commission.

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel;

reach with hands and arms; and talk or hear. The employee frequently is required to climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl.

The employee must frequently lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work in a smoking environment.

ACCESS TO GAMING FACILITY :

Requires access to all general areas of the gaming facility, and sensitive areas of the slot department.

ACCESS TO SENSITIVE MATERIALS :

Requires access to slot operations technical information and Slot Dept payroll / HR information

DISCLAIMER

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (.

emergencies, changes in personnel, workload, rush jobs or technical developments).

Last updated : 2024-09-26