What are the responsibilities and job description for the Intake Clerk - Social Services position at Harris County?
The Intake Clerk provides clear and precise directions to persons who contact the office either by telephone or in person. The Clerk is the initial contact person for the office of Social Services.
Duties and Responsibilities:
- Schedules appointments for central and satellite offices
- Enters information regarding client information into the computer
- Handles all telephone calls
- Contacts utility companies as to the status of the bills presented by clients seeking assistance
- Receives visitors and/or guests to the Jensen Office
- Registers clients as they arrive for services
- Compiles statistics utilizing basic computer skills
- Performs other job duties as assigned
Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net
- High School Diploma or G.E.D.
- Two (2) years of customer service experience in an office setting
- Excellent customer service skills
- Basic computer skills
- Familiarity with filing systems
- Pleasant telephone voice and good communication skills; both verbal and written
- Courteous, neat in appearance, friendly, possess good organizational and telephone skills, and job knowledgeable
- Ability to type 35 words per minute
- Ability to handle multiple job duties
NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
- Bilingual in English and Spanish
Monday – Friday / 8:00 a.m. – 5:00 p.m.
- Commensurate with Experience
- Based on 26 Pay Periods
Due to a high volume of applications positions may close prior to the advertised closing date.
Salary : $0
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