Director, Club Channel

About Harry’s 

Harry’s Inc. started in 2013 with a specific goal: disrupt the shaving industry by creating an innovative, everyday product at a fair price. Since then, Harry’s has expanded to Canada and Europe, developed relationships with retailers such as Target and Walmart, expanded our grooming brand into a personal care powerhouse, launched two new brands including Flamingo and Cat Person, and made our first brand acquisition with Lumē. 

The key to our success? Our amazing people. From chemists, mechanical engineers, CX associates, to creative directors, sourcing managers, and logistics specialists, the Harry’s team is composed of some of the most brilliant, diverse, and humble people you’ll ever meet. 

Our brands answer unmet consumer needs, but our company is a place of inclusion and innovation that attracts some of the brightest minds across industries, geographies, and backgrounds. Whether we have a team of 5 or 500, our core values and our startup mentality remain; we value continuous improvement and learning, teamwork and collaboration, creative problem solving, and open and direct dialogue and feedback.

Harry’s is operating as a hybrid-first environment - for us, that means that we ask folks to come into our beautiful, 70,000 square foot SoHo office a minimum of 2 days per week, with flexibility to choose exactly which days work best for you.  What will you get out of that?  Bagels on Wednesdays and lunch on Thursdays, and fully stocked kitchens with snacks, coffee, and drinks everyday.  Can’t forget the free products and the opportunity to have some meetings without Zoom (remember what 2019 was like?)

The Director of Sales for the Club Channel Team is the primary strategic leader for Harry’s and Flamingo brands with Costco US, Costco Canada, BJ’s, and Sam’s Club.  This role will lead our comprehensive strategy development and business plan, and will lead a dedicated team representing the Harry’s and Flamingo brands in the Club Channel in US and Canada.  This role plays a vital impact on the company’s future growth and success, as we continue to build innovation and scale for Harry’s Inc. portfolio while significantly broadening the awareness, trial potential, and efficiency for the overall business.  This individual needs to embody the understanding that the outcome of our strategy development with the Club Channel is ultimately about delighting our customers who use our products, and that the Club Channel is a partner with us on that journey.  Our retail team should deeply understand our brands and the customers who use our brands and shop for our brands.  Finally, the Director of Sales for the Club Channel role holds a key responsibility in collaborating with our Retail Strategy and Activation team, our Brands, and our North America Harry’s and Flamingo leadership so that we understand what is required now to win, and what should be anticipated for the future.  This role reports directly to the Head of Retail for North America Harry’s and Flamingo.

About the Team

The Retail organization is the premiere retail selling organization within the industry, and represents a vibrant community of talented managers and a culture of winning and celebrating along the way.  It is a critical function that drives our brand strategies and growth with omnichannel retailing. The Retail organization is responsible for all customer development activities at each retailer, cultivating relationships across all functions – merchandising, marketing, store operations, supply chain, and omnichannel development.

Your core responsibilities

• Lead Harry’s and Flamingo business portfolio development with all Club Channel retailers in the US and Canada, to include delivering budgeted sales revenue and EBITDA contribution, and growing share of category sales through superior sales fundamentals, marketing and supply chain management.  This includes leading a cross-functional team that will surround our partner with total solutions capability.
• Own the establishment and execution of our overall vision and strategy to win with the Club Channel, to include collaborating to secure input, investment and support from internal cross-functional partners.  
• Ensure we have robust category-level Joints Business Plans with corresponding scorecards that represent mutually defined annual goals.
• Manage and own the Club Channel Team P&L, including trade investment and overall OpEx considerations.
• Partner internally with Design, Brand, Creative, and R&D on the development of club channel specific sku’s and packaging that will achieve external and internal performance expectations.  Your sku development analysis and forecast/performance expectations should take into account the full P&L impact to the Club Channel and total Retail Team P&L.
• Lead the hiring, training and development of top talent for Harry’s Inc – creating a highly collaborative and effective culture that reflects Harry’s Vision, Mission and Values.
• Define and lead the necessary business questions and support from data analytics and shopper/consumer insights, to position Harry’s as the thought leader in shave and soft product categories in which we compete.

These might describe you

• A strong leader with a demonstrated track-record for exhibiting an entrepreneurial spirit coupled with a general management mindset and capabilities.  
• Prior CPG selling expertise with Club Channel retailers to include the club channel sku development and sell in process, an understanding of best-in-class Club Channel packaging, Club Channel forecasting experience, and a detailed financial understanding of Club Channel tactic ROI analysis.  
• Experience in both the US and Canada Club Channel retailers is ideal.
• Professional, enthusiastic, a solid team player and possess a drive for results.  
• Demonstrated track-record of experience and success in delivering top and bottom line results.  
• Leadership experience in CPG marketing, sales or Retail merchandising and marketing is ideal.
• Curiosity and passion for creating breakthrough moments in store merchandising and store operation execution.
• A model of collaborative behavior and execution in delivering great programming for the Harry’s Inc. brands at retail
• Strong interpersonal, written/oral communication and presentation skills
• You are a learner - always seeking to improve yourself, your team, and the world around you
• You thrive on direct, honest, and supportive communication
• You are always thinking about how to help the teammates around you excel
• Extremely organized, dependable and self-motivated with the ability to excel in a fast paced environment

Who you will work with

• You'll work most closely with key Club Channel retailer leadership and contacts, Harry’s Inc. Retail Strategy and Activation for go-to-market and retail marketing, Brand, Demand/Supply Planning, and Supply Chain for operational and fulfillment needs, R&D for product innovation, and Creative for display design development.
• You'll report to the Head of Retail, North America Harry’s and Flamingo.

Benefits and perks

• Medical, dental, and vision coverage
• 401k match
• Equity in Harry’s 
• Unlimited PTO and flexible working hours
• Wellness and L&D stipends
• One month sabbatical after 5 years
• 16 weeks parental leave
• Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
• Free products from all of our brands

Harry’s is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

Harry’s is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Harry’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.

We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

We can’t quantify all of the intangible things we think you’ll love about working at Harry’s, like the exciting challenges we tackle, the smart and humble team you’ll get to work with, and our supportive and inclusive culture. That said, our salary ranges are based on paying competitively for our size and industry, and are one part of our total rewards package, which also includes a comprehensive set of benefits and our equity program. The base salary hiring range for this position is $147,600-$202,950, but the final compensation offer will ultimately be based on the candidate’s location, skill level and experience.  

This role can be done remotely, however there may be location constraints based on where Harry's is registered and able to employ individuals. Please work with your recruiter and your hiring manager to understand any location constraints. We are authorized and able to employ individuals in many, but not all states. If you are not located in or able to work from a state where we are registered or able to employ individuals, you will not be eligible for employment. Please speak with your recruiter to learn more. 

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