Scheduler- Surgery

Description

Work where every moment matters.

Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.

Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.

Job Description

Responsible for scheduling surgeries promptly and efficiently in accordance with physicians- orders and insurance requirements. Responsible for providing assistance and support to Surgical Schedulers to ensure excellent and efficient customer service and patient care by setting a positive example, ensuring adequate training, and assisting in problem-solving.

Qualifications

High school diploma or equivalent preferred
At least 2 years relevant experience in a fast paced medical office.

Preferred Medical Assistant or LPN given clinical tasks associated with the role and coverage with rooming and triaging

Strong working knowledge of medical and insurance terminology
Strong computer skills, experience with medical software preferred.
Bilingual in Spanish preferred
Positive, customer-focused approach, with commitment to providing excellent patient care.
Proven ability to work efficiently in a team environment.
Excellent communication skills.
Exceptional organization skills and attention to detail.
Ability to communicate in other languages is highly desirable. Strong problem-solving skills, written and communication skills and strong personal initiative and demonstrated ability to take ownership of work results.
Responsible for scheduling surgeries in accordance with physician's orders and insurance requirements, ensuring all necessary paperwork and required tests needed prior to surgery are accurately completed, Clearly communicating pre and post-surgery instructions to patients.
This position reports to a practice manager.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.