Database and ERP Systems Analyst

Date: November 30, 2023
Title: Database and ERP Systems Analyst

Description: Under the supervision of the Director of Information Systems, the Database and ERP (Enterprise Resource Planning) Systems Analyst supports the use of the College’s institutional information system, namely Ellucian’s Colleague. Specifically, this position provides support and training for College staff relating to the general use of the Colleague system. This position also assists administrative offices in enhancing their use of the Colleague ERP system and in optimizing business practices that rely on ERP data. Other duties include assisting in ERP system management, software upgrades, and integration with third party software.

Responsibilities:

• Analyzes reporting needs and provides training to other departments for reporting and analysis tools.
• Provides programming support to facilitate reporting from Colleague, import data to Colleague, maintains interfaces to other environments.
• Analyzes and troubleshoots problems in Colleague.
• Adopts new processes and procedures, writes documentation of queries, downloads, and other processes and provides trainings for stakeholders as needed.
• Works collaboratively with the Integration Programmer/Analyst to develop and maintain integrations between Colleague and various third-party systems.
• Provides supplemental support to other Information Systems staff.
• Works with other departments within Information Technology to implement technology projects involving Colleague.
• Participate in significant campus activities including, Welcome Weekend, True Blue Weekend, and Commencement Weekend.
• Comply with all applicable College, Federal, State, local and associational regulations.
• As a representative of the College, is expected to comport themself in a professional manner at all times, both on and off campus.
• Performs other duties as assigned.

Qualifications: Minimum requirements for this position are a Bachelor’s degree in computer/information science or related field from an accredited college or university with at least three (3) years of experience with complex higher education ERP system; Ellucian Colleague experience desired.

• Strong technical knowledge and understanding of relational database, theories, principles, and practices.
• Query-writing proficiency with MS SQL Server, ODBC.
• Working knowledge of UniData DBMS is desirable.
• Basic proficiency with UNIX, Microsoft Windows, Microsoft Office products.
• Proficiency with Ellucian's Colleague Studio development software.
• Programming proficiency with JavaScript.
• Project management experience.
• Well-developed interpersonal communication skills for training and writing documentation.
• Highly developed communication skills, across all media (written, oral, presentation etc.) are essential, as well as a demonstrated ability to plan, communicate and engender buy-in for projects, priorities and goals.
• Willingness to work both “hands on” and conceptually as needed; ability to juggle multiple priorities (including a mix of operational responsibilities and projects) within an environment characterized by changing technical and support requirements.
• Ability to use discretion in handling confidential matters.

The College strongly recommends that all employees are fully vaccinated against COVID-19 (full course of primary vaccination plus at least one dose of a booster). 

Pay Range: $55,341 - $66,791 annual salary

An independent, residential liberal arts college enrolling approximately 1,200 full-time undergraduates, Hartwick embraces the teacher-scholar model, with teaching excellence as the first priority, and seeks to recruit, retain and promote a diverse workforce. The College features a Liberal Arts in Practice general education curriculum and aspires to “be the best at melding liberal arts education with experiential learning.” 

Hartwick operates as a community of learners where there is a very real sense of belonging and connection. By joining Hartwick, you become part of a group of people who work together, share in our successes, and a celebrate our accomplishments. All positions at Hartwick contribute to the education and development of students with the opportunity to see the impact on future leaders—what you do at Hartwick really matters.

Our beautiful 425-acre campus is located in the scenic Susquehanna River valley in Oneonta, New York—a charming town near the northern foothills of the Catskill Mountains. Hartwick offers health benefits to domestic partners of employees, flexible scheduling, opportunities to engage in athletic and cultural events (concerts, exhibits, and lectures) and tuition benefits for eligible employees and their dependents.

Hartwick College prohibits discrimination on the basis of sexual orientation/preference and gender identity/expression and is an Equal Opportunity Employer, committed to broadening “the understanding, awareness, and appreciation of diversity among all members of the Hartwick community.” Women, minorities, and other underrepresented groups are especially encouraged to apply. 

Hartwick College is committed to providing a safe and secure educational and employment environment. Employment at Hartwick College is therefore contingent upon a successful background check on every new employee. Candidates to whom an offer of employment is made will be required to sign a Release of Information Form authorizing the College to conduct a thorough background check.

Hartwick College is committed to a diverse candidate pool, values an inclusive workforce and workplace environment, and wishes to minimize or eliminate the impact of implicit bias during the search and hiring process. 

All applicants are asked to submit the following materials with their online applications:

• A cover letter;
• A resume; 
• A Diversity Statement that addresses how your past and/or potential contributions to diversity will support Hartwick College’s Diversity Statement (https://www.hartwick.edu/campus-life/intercultural-affairs/diversity-at-hartwick/); and
• The names and contact information for three references, with annotation regarding how the reference is related to you and your work (at least one of your references must be from a current and/or previous supervisor).

Review of applications will continue until the position is filled.