What are the responsibilities and job description for the Field Service Technician position at Hartwig?
A Field Service Technician (Service Engineer) on our preventive maintenance team contributes to the success of Hartwig by keeping our customers' CNC machine tools running at peak operating levels. The customers we serve are in a variety of industries and rely on the Hartwig team to repair and inspect their equipment to prevent expensive machine failures from occurring. This full-time entry level position is based in the St. Louis area and relocation assistance is available.
Main responsibilities of this full-time role include:
- Conducting high quality, efficient and timely preventive maintenance of CNC machines, including changing fluids, filters and checking accuracy of calibrations.
- Recommending modifications and improvements to machines, equipment and processes
- Train and instruct customers on preventive maintenance best practices and Hartwig services
- Scheduling preventive maintenance customer visits
- Conducting inventory counts
- Ability to complete necessary tasks in our service software and timecard system on a daily basis
- Travel to customer sites, usually within 3 hours from home, with occasional overnight travel
The Skills
Individuals who ideally fit this role should meet the following qualifications:
- Field service/maintenance experience on CNC machines preferred
- Relevant mechanical or preventive work experience, inspection and/or repair experience
- Strong mechanical and electrical aptitude required
- Ability to work independently, a go getter that finds the next customer that needs our help
- Good driving record and valid driver's license to ensure fleet vehicle insurability
The Organization, The Team and Our Benefits
Hartwig's team of over 200 professionals throughout the U.S. is dedicated to helping manufacturers control and power the growth of their business. To achieve this, team members are given the tools and training for success. In addition to a comprehensive first year training program and on-going professional development, Hartwig provides a full benefit package including health, dental, vision, life and disability insurances. We offer a 401k program with a contribution match and all team members are bonus eligible.
As a Service Engineer at Hartwig, you will also be provided a uniform allowance, laptop, cellphone and company vehicle.
With over 60 team members who have been with us 10 years or longer and over 12,000 installations since our founding in 1960, Hartwig has gained a reputation for superior service, integrity and support. We would be honored to have you consider joining our team.
Hartwig, Inc., including all operating subsidiaries, is an Equal Opportunity Employer - M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected class.
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