Fellowship Community Engagement Manager

• Collaborates with and supports the executive director in executing the fellowship department's strategic goals and fostering innovation in all aspects of the fellowship program administration.
• Actively supports the development of new components to the fellowship program.
• Actively contributes to strategic problem-solving; also serves as primary contact for fellows during their fellowship year; responding, resolving, or triaging typical and complex issues.

• Supports the Executive Director of the Fellowship Program in building a robust sense of community through the management of ongoing programmatic events; identifying new opportunities for fellows to share their interests; proactively generating new ideas/opportunities to deepen fellows' engagement and broadening fellows' capacity and reach across the Harvard University community.
• Builds and supports a Fellowship Alumni Network: Develop and implement a fellowship alumni engagement strategy to support and grow alumni connections in alignment with HRI's mission and strategic priorities
  • connect alumni to current fellows,
  • cultivate alumni relationships in recruitment efforts and donor engagement/management,
  • develop alumni engagement events to engage fellowship alumni meaningfully.
• Builds strong relationships with fellows and serves as the main point of contact for any issues arising from the fellows' individual experiences of living in a new city, joining a new organization, and integrating into and forming a community with new people from a range of diverse backgrounds.
  • Works to gain a clear understanding of fellows' issues. Resolves matters under their remit and triages the remaining ones to the most appropriate members of the fellowship staff.
  • Acts as primary contact and liaison for the fellows, supports fellows during their transition to HRI and provides professional and personal support for both fellows and their families during their fellowship year.
  • Oversees the fellowship program's planning and implementation, including but not limited to fellows' onboarding, events, interest groups, social events, etc.
  • Acts as a strategic collaborator with the Executive Director in ensuring that the fellowship program meets its goal of delivering a high-quality, generative, and fulfilling experience for diverse fellowship classes.
• Ideates, conducts, and evaluates fellowships surveys; analyzes impact and outcomes to drive success and make programmatic improvements.
• Supports the development of guidelines, policies, and procedures required for the smooth running of the fellowship program.
• Partners in developing a robust communication and recruitment strategy for reaching potential candidates to the fellowship program; supports the selection process, as needed.

Supervisory Responsibilities:

• Provides supervision of assigned staff, students, and contingent workers to support the fellowship program.
• Carries out supervisory responsibilities according to the Institute's / University's management policies, procedures, and applicable laws.
• Responsibilities include hiring and training, planning, and assigning work, conducting performance appraisals, addressing performance issues, and resolving problems.

• Bachelor's degree is required, plus relevant combination of training and experience
• Five years of progressively responsible administrative or program management experience preferably in higher education or non-profit sectors.

• Employee must have the ability to sit at a desk for extended periods of time and complete tasks requiring repetitive use of hands.

• This work associated with this position is performed in a temperature-controlled office environment.

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.