Patient Care Associate

Position: Medical Cannabis Associate

Company: Harvest Cannabis Dispensary

Location: Arkansas, United States

About Us:
Join Harvest Cannabis Dispensary, a leading name in Arkansas's medical cannabis industry. As one of the state's licensed medical cannabis dispensaries, we are committed to providing a welcoming, safe, and educational environment for our patients. Our team of Medical Cannabis Associates, often referred to as "Bud Tenders," is integral to delivering exceptional patient care and maintaining compliance within our fast-paced retail setting. Creating a positive team energy is a high priority amongst Harvest leadership.

Responsibilities:

• Provide exceptional patient service and ensure a positive experience for every customer.
• Assist in onboarding patients and ensure compliance with state regulatory requirements.
• Manage incoming calls, virtual queues, and support operational functions.
• Uphold compliance with all regulatory and internal policies, fostering a culture of accountability.
• Accurately operate the point-of-sale system and adhere to standardized operational procedures.
• Develop a deep understanding of the Arkansas Medical Cannabis Program and federal laws.
• Maintain a clean and organized sales floor, ensuring a safe environment for both customers and staff.
• Promote responsible product consumption and build brand loyalty among patients.
• Collaborate with team members and undertake additional duties as assigned by the Manager.

Qualifications:

• Strong work ethic and dedication to compassionate patient service.
• Reliable transportation and availability to work flexible shifts, including weekends and evenings.
• High school diploma or equivalent; college experience preferred.
• Minimum of 2 years' experience in retail, hospitality, or healthcare settings (references required).
• Ability to cultivate long-term customer relationships and excellent communication skills.
• Basic computer proficiency, familiarity with point-of-sale systems, and cash handling experience.
• Attention to detail, problem-solving skills, and ability to work effectively in a fast-paced environment.
• Must be at least 21 years of age and pass a thorough background check.
• Ability to obtain a Registration Identification Card from the Arkansas Alcoholic Beverage Control.

Application Process:
Interested applicants must submit a resume and cover letter to be considered for the position. Please note that a qualifying applicant must successfully complete a 90-day evaluation period.

Benefits:

• Competitive pay starting from $15.00 per hour.
• Full-time and part-time positions available.
• Employee discount on cannabis products.
• Paid time off for eligible employees.

Equal Opportunity Employer:
We are committed to equal employment opportunity (EEO) principles and welcome applicants from diverse backgrounds. All qualified candidates will be considered for employment without regard to race, color, religion, gender, sexual orientation, marital status, age, national origin, disability, veteran status, or any other legally protected status.

Job Types: Full-time, Part-time

Expected hours: 30 – 40 per week

Education: High school diploma or equivalent (Preferred)

Location: Arkansas, United States

Shift:

• 10-hour shifts
• Day and night shifts
• Weekends as needed

Job Type: Full-time

Pay: $15.00 - $18.50 per hour

License/Certification:

• Driver's License (Required)
• BLS Certification (Preferred)

Ability to Commute:

• Conway, AR 72032 (Required)

Work Location: In person