Laundry and Uniform Attendant

Company Overview

Harwood Hospitality Group, Dallas’ premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District’s first hotel, Hôtel Swexan.

The Hotel is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspirations from the world’s greatest cities – New York, London, Paris – together in one location to create something completely new. Local expertise with an international influence. Classic and contemporary, the hotel is a twist on conventions.

Part collection, part creativity, and always elegant. Guests stay to get lost – in culture and conversation. The Hotel is a world of its own, a meeting place, a hideaway, a stomping ground. For celebration or solitude.

Designed with all generations in mind, Harwood District’s hotel plays host to an eclectic mix of personalities. It is a timeless setting where locals mix with out-of-towners and old souls encounter the young at heart.

Intimate, immersive, and transportive. Hôtel Swexan has a surprise around every corner. Forget, for a second, where you came from, and leave with a memory that keeps you coming back.

Position Summary

The Uniform Attendant provides exceptional quality and service to our guests and employees. The Uniform Attendant is also responsible for the inventory and pressing of our guests’ clothes, uniforms, and other items per their requests. They are responsible for the pick-up and delivery of all dry-cleaning requests.

Responsibilities

• The Uniform Attendant is responsible for inventorying hotel uniforms, ensuring that all employees have clean, pressed and comfortable uniforms in good conditions.
• They will also be responsible for the pressing guest clothing, as well as employee uniforms, and other tasks related the department.
• The Uniform Attendant may have to wash, dry, fold and press guest laundry.
• Support the laundry team with linen sorting, folding, recording of poundage, loading & unloading of machines, etc.
• Be able to communicate with the uniform laundry service company of any issues that may have occurred.
• Conduct monthly uniform inventory audits and communicate efficiently of uniform discrepancies.
• Must be able to sew seams, hems, and buttons.
• Will also support with guest room calls, reporting engineering deficiencies via the housekeeping communication system.
• Assists with responsibilities and duties in the absence or heavy volume in the areas of other public area attendants, house attendants and/or housekeepers
• Requires the ability to lift up to 50lbs.
• To maintain a high standard of personal appearance – ensuring that your uniform is clean and presentable. Hair should be clean and tidy. 
• The ability to stand and walk for extended periods of time.

Preferred Qualifications and Skills

• 1-2 years’ experience in a luxury hotel preferred.
• Previous dry-cleaning or sewing experience preferred.
• Ability to understand and working knowledge of English. 
• Must be willing to work a flexible schedule in order to accomplish all major responsibilities. This will include any day of the week, all shifts, and holidays.
• Must have high communication skills and is able to speak with employee’s as well as guests.
• Candidates must have excellent personal presentation and interpersonal skills.