EXECUTIVE ADMINISTRATIVE ASSISTANT

Under limited supervision, fulfills the responsibility of executive assistant to the Administrator and serves as secretarial support to the Board of Directors. Regularly performs complex and sensitive administrative tasks assigned and provides direction in the absence of the administrator. Serves as a resource in such situations for administrative office staff and formulates administrative documents and reports for the Administrator. Adheres to the mission, values and standards of excellence of Hawarden Regional Healthcare in all aspects of job performance.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned.

MISSION STATEMENT

Provide for the health and wellness of all in our communities through delivery of quality healthcare services close to home.

STANDARDS OF EXCELLENCE

The standards of excellence are the behaviors necessary for all of us to achieve our Vision. They are:

• Trust Being a reliable resource for patients, families and co-workers by acting with honesty and integrity at all times.
• Caring Displaying kindness and concern for others by creating a welcoming environment for all those who enter our facility.
• Communication Giving and receiving information that others need or desire.
• Pride Fulfillment of being a part of something bigger than yourself.
• Accountability Taking responsibility for my actions and decisions.
• Respect Honoring our patients, families and co-workers.

COMMITMENT

Must be able to embrace and adhere to the standards of excellence of the organization and support the Mission of Hawarden Regional Healthcare.

Must demonstrate good work habits such as time management, attendance, punctuality, team building and other behaviors aligned to the mission and values of the organization.

• Associates degree in business, medical secretary or related field required. Would consider two years of related experience in lieu of each year of formal education.
• A minimum of three to five years' experience in an administrative secretarial/assistant role required, healthcare setting preferred.
• Must be able to function effectively in a fast paced environment with a high level of stress.
• Is able to perform a variety of duties characterized by frequent change.
• Demonstrated proficiency in office equipment, including word processing/personal computer software required.
• Requires professionalism in both dress and conduct on the job.
• Excellent interpersonal/listening skills to interact effectively with individuals of all backgrounds, experience and educational levels.
• Excellent written/oral communication skills. Demonstrates ability to communicate effectively with staff, physicians, and other allied health professionals.
• Individual should have a professional appearance/demeanor, excellent character, integrity and commitment.
• May be requested to travel within the region. When assigned to travel, a valid driver’s license and proof of insurance will be submitted to manager prior to travel.
• Must be comfortable operating in a collaborative, shared leadership environment.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Hawarden Regional Healthcare.
• Regular and physical attendance at work is an essential function of the job.

Hawarden Regional Healthcare cultivates, upholds and supports a safe work environment. Employees support patient and staff safety by demonstrating aptitude and maintaining organizational employment standards and requirements. Employee job performance is continually appraised and formally evaluated during the course of employment with Hawarden Regional Healthcare.

PHYSICAL REQUIREMENTS:

• Must successfully pass pre-employment physical examination, drug screening, and must adhere to applicable organizational requirements on an annual basis for Employee Health Directives.
• Must possess the ability to comply with Hawarden Regional Healthcare policies and procedures.
• Has the physical stamina to meet the requirements of this job description, including frequent walking, bending, sitting, and standing. Knowledge of body mechanics necessary. Will need to handle, turn, lift or lower objects usually of 20 pounds or less with the hand or hands.
• Job generally requires long periods of sitting at a desk/computer and/or periods of bending (filing), walking or standing.
• Ability to function under stressful situations.
• Must understand and accept the possibility of exposure to environmental elements, such as inclement weather, dust, noise, chemicals and/or chemical fumes, and infectious disease.

These essential functions identify the major requirements of the job. They are not an exhaustive list of all job requirements. An employee may be called upon to perform physical actions not specifically identified in this job description.