Job Posting for Business Process Analyst at Haworth

Company Overview

At Haworth, we're not just creating office furniture; we're shaping dynamic workspaces. As a global leader in workspace solutions, we're on a journey to redefine the future of work. Our headquarters in Holland, MI, is the hub of innovation, and we're seeking a visionary leader to join us as a Business Process Analyst.

Why Haworth

Culture of Innovation: Join a company that values innovation and empowers its employees to think outside the box.

Global Impact: Contribute to the global success of a company that is redefining workspaces worldwide.

Career Growth: This isn't just a job; it's a career journey. We provide opportunities for professional development and growth.

HAWORTH is a global leader in office furniture and architectural interiors. As a valued member of our team, you can make your mark on the world and reach your full potential within a culture of connectivity. Since its inception in 1948, our company has revolved around inspiration, originality, advancement, and the people who drive it. At Haworth, you’ll find a family-owned business with a global point of view, and a set of values that define our business behavior, inform our decisions, and communicate our brand.

Here at Haworth, our members enjoy benefits from their first day of employment including:

4 weeks paid time off and an option to purchase an additional week
Priority Health Insurance
Newly renovated on-site gym open 24 hours
401k Benefit - If you contribute 6% of your annual salary, Haworth will contribute up to 7%
Annual bonus programs
Company provided Short Term Disability, Long Term Disability & Life Insurance
Tuition Reimbursement program
8 hours of paid volunteer time off
Zero waste to landfill company which provides personal on-site recycling drop-off

Job Overview

We are currently looking for a Business Process Analyst to join our team in Holland.

As a Business Process Analyst, You Will

Assist end-users, acting as “super user” for non-technical business functional areas, by troubleshooting system and process issues. Facilitate technologies and training to create and maintain harmony among systems, business processes, and members. Advise business leaders on process definition, improvement, systems, metrics, performance, and best practices. Serve as liaison and provide influence, coordination, and communication between business functional area(s) and Information Services (IS). Lead business groups through change management activities before, during, and after system deployments.

Job Responsibilities

Leads business members in process mapping, process reviews, and identification of process improvements to ensure clear understanding of processes required for business area to efficiently operate. Leads continuous improvement activities, suggesting policy and procedure changes as needed.
Translates business requirements into technical requirements and specifications. Assists IS resources with explanation of requests for IS development, including design/selection of automated solutions and definition of process alternatives, to ensure appropriate solution definition and selection.
Assists with defining business case for projects/requests. Supports business members with identification of benefits and other costs to support request approval process.
Recommends assignment of priorities for projects and work requests with business user councils and IS management to ensure resources are properly allocated.
Supports system deployments and enhancements. Identifies changes in business environment and potential impacts to Enterprise Resource Planning (ERP) applications and work with IS to plan change.
Conducts pre- and post-readiness audits and participates in decision making for “Go/No Go” decision and end to hypercare.
Understands system configuration set ups as required to meet business process needs. Conducts unique and/or complex-level tasks beyond end-user level to ensure global process execution and data integrity.
Participates in testing activities to support system deployments or enhancements.
Recommends team member assignments for systems upgrades and deployments for both business and IS resources to ensure efficient work allocation and delivery. Assists with prioritizing Systems, Applications, Processes (SAP)-related IS requests.
Presents project status to business steering committees and IS management to ensure visibility to progress, results, issues, and decision points.

Do you have these required qualifications?

Bachelor’s degree in Business Administration, Operations Management, Finance, Information Management, related business field, or equivalent job-specific work experience
6 years business functional area or systems development related experience, including participation on successful project teams

OR 2 years SAP business functional area experience in one or more key SAP modules

Current and continuing right to work in the United States without sponsorship
Ability to work and commute onsite daily to our headquarters in Holland, MI (relocation assistance is not provided)

Do you have these preferred qualifications?

Experience with SAP
Excellent organizational, project management, and problem-solving skills
Manufacturing, Engineering, or Planning experience in a plant environment
Understanding of lean philosophies; ability to lead to and facilitate continuous improvement activities or initiatives using lean tools
Microsoft Excel skills

Ideally, You Have Also Demonstrated The Following

Ability to apply SAP business configurations.
Understands planning at future state and project deliverable levels.
Ability to clarify end goals and communicate end results.
Develops ability to cascade change through organization.
Ability to identify measures and critical milestones.
Communicates effectively and consistently.
Excellent organizational, project management, and problem-solving skills.
Strong product and process knowledge of business area supported.
Understanding of lean philosophies; ability to lead to and facilitate continuous improvement activities or initiatives using lean tools.
Ability to elevate skills and knowledge for defined training objectives and effectively train others; considered to be “Subject Matter Expert.”
Ability to build rapport and cooperative relationships with customers and take appropriate action to meet customer needs and concerns.
Ability to determine tasks and resources, schedule work, and adjust priorities as needed; understands leveraging of resources within Haworth enterprise.

Haworth Values

At Haworth, we have a strong set of values that guide our business and help us align with our customers.

We listen to our Customers. We rely on our Members. We honor Integrity. We embrace Continuous Learning. We lead with Design. We create Value. We work to make the World better.

Join the Haworth family. Apply for this job, or learn more about the many possibilities at Haworth, at https://Careers.Haworth.com.

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