Machinery Service Technician 1 (Rentals)

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  Determines condition of equipment by preforming all inspections of both incoming (off rental) equipment and outgoing (on rental) equipment inspections to include visual, safety, and proper operation of the equipment.
• Completes reports as requested by entering the required amounts of fuel and Diesel Exhaust Fluid (DEF) required to properly refill the tanks.
• Perform regular service and preventive maintenance tasks on equipment to keep in safe, dependable operating condition ensuring proper operations and the removal of parts and attachments.
• Customer service attitude and flexibility to meet customer needs
• Develop and maintain positive relationships with customers to increase overall customer satisfaction
• Continually update product knowledge needed to work on new models.Maintains safe and clean work environment by complying with procedures, rules, and regulations.
• Maintain shop tools, equipment, and work areas.
• Cleans equipment by operating wash rack steam cleaner and high-pressure washer.
• Contributes to a team effort by accomplishing duties needed.
• Tools will be provided by the company.
• Other duties as assigned.

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  One-year minimum experience with heavy equipment/diesel experience
• Currently enrolled in a heavy equipment/diesel program
• Certification or degree from accredited trade program strongly preferred.
• Must demonstrate customer service skills.
• Experience using electronic devices such as laptops tablets, smart phones, and cell phone applications.
• Must have a valid Class C license and a good driving record.
• Must read, write and speak English fluently.

PHYSICAL DEMANDS:

• Walking and moving about on foot often up and down equipment and stairs.
• Handling: Seizes, helps, or works with hands.
• Lifting: Raises or lowers parts weighing up to 60lbs.
• Reaching: Extends hands and arms in any direction.
• Stooping: Bends body downward and forward by bending at knees or waist.
• Standing: Remains in standing position if required to perform various functions of the job.
• Vision: Read paperwork, files, and records on the computer.
• Talking: Communications by phone and in person.
• Sitting: Sits at desk. Sits for minimal periods of time.

ENVIRONMENTAL:

• Noise: Works in conditions with constant or intermittent noise.
• Temp/Weather: Works in both outside yard and shop environment.

ACCOMMODATIONS: Reasonable accommodations for essential functions of the position will be considered.

Hawthorne Cat® Participates in E-Verify.