What are the responsibilities and job description for the Senior Quality Manager position at Hayden AI?
The Senior Quality Manager (QM) is expected to serve as an expert and support the Director of Quality Assurance as a partner by planning, supervising, ensuring, and reporting appropriate activities related to failure prevention and effective actions (both proactive and reactive). Functioning as a catalyst for continuous improvement in all work phases, this role communicates lessons learned and implements process improvements.
Responsibilities
- Define and implement a project-specific Quality Management System (QMS) aligned with ISO 9001 standards.
- Establish and monitor project-specific quality plans, defining targets based on critical factors.
- Report quality status, incidents, and root-cause-analysis to Project Management and the Director of QA.
- Lead resolution of customer quality issues and non-conformances with cross-functional teams.
- Plan, initiate, and coordinate continuous improvement actions throughout project phases.
- Monitor fulfillment of contractual requirements and manage professional feedback and complaints.
- Ensure adherence to processes and manage communication with the customer.
- Plan and conduct project audits, assessments, inspections, and reviews.
- Ensure implementation of improvement measures arising from audits and assessments.
Qualifications
- Bachelor's degree in Quality Management, Engineering, or a related discipline.
- 7-10 years in quality management of complex systems and products.
- Experience in product development involving both system and software and hardware components.
- Proficient in system and software development processes and methods.
- Familiarity with ISO 9001 standards and quality auditing.
- Competence in using quality management, configuration management, test management, and defect management tools.
- Experience configuring tools for creating metrics and reports.
- Strong collaboration and management skills.
Target Salary Range
- $100,000 - $140,000
- Company granted equity
- Company wide bonus program
Salary : $100,000 - $140,000
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