What are the responsibilities and job description for the Operations Technician position at Hays?
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.
The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.
Our client is seeking an Operations Technician in Atlanta, GA.
Role Description
Provides monitoring and 1st Level Support for Business Critical Services ensuring that Service Standards are maintained and quality service provided.
Performs and supports operational processes across multiple environments ensuring all tasks are managed and conducted to the highest possible standards; this includes but is not limited to producing supporting documentation.
Ensures that all activities are performed and supported in accordance with Corporate Governance and agreed processes and procedures.
Skills & Requirements
• Basic knowledge of PC hardware, including troubleshooting and configuration.
• Basic knowledge of concepts, techniques and practices of computer operations.
• Experience in network environment and network principles Good organizational skills.
• Good professional oral and written communications skills.
• Ability to maintain cooperative working relationships with team and customers.
• Good analytical and problem solving skills.
• High energy, enthusiastic and proactive self-starter.
• Ability to maintain confidentiality.
• Ability to successfully manage multiple, large, complex projects from inception through completion.
• Aptitude to work under pressure and be highly adaptable.
• Capable of determining accurate timelines and deliverables
• High School or equivalent experience and 1 to 3 years of Network Operations or Help Desk experience in the banking or finance industry; credit card processing preferred Skills and Experience
Benefits/Other Compensation
This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).
Why Hays?
You will be working with a professional recruiter who has intimate knowledge of the industry and market trends.
Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers.
You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.
Nervous about an upcoming interview?
Unsure how to write a new resume?
Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.
Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences.
We believe that the more inclusive we are, the better we serve our candidates, clients, and employees.
We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law.
One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles.
If you have any questions about Hays or any of our processes, please contact us.
In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company.
Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.
Drug testing may be required; please contact a recruiter for more information.
#LI-DNI
#1157103 - Aubrey Andrews
The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.
Our client is seeking an Operations Technician in Atlanta, GA.
Role Description
Provides monitoring and 1st Level Support for Business Critical Services ensuring that Service Standards are maintained and quality service provided.
Performs and supports operational processes across multiple environments ensuring all tasks are managed and conducted to the highest possible standards; this includes but is not limited to producing supporting documentation.
Ensures that all activities are performed and supported in accordance with Corporate Governance and agreed processes and procedures.
Skills & Requirements
• Basic knowledge of PC hardware, including troubleshooting and configuration.
• Basic knowledge of concepts, techniques and practices of computer operations.
• Experience in network environment and network principles Good organizational skills.
• Good professional oral and written communications skills.
• Ability to maintain cooperative working relationships with team and customers.
• Good analytical and problem solving skills.
• High energy, enthusiastic and proactive self-starter.
• Ability to maintain confidentiality.
• Ability to successfully manage multiple, large, complex projects from inception through completion.
• Aptitude to work under pressure and be highly adaptable.
• Capable of determining accurate timelines and deliverables
• High School or equivalent experience and 1 to 3 years of Network Operations or Help Desk experience in the banking or finance industry; credit card processing preferred Skills and Experience
Benefits/Other Compensation
This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).
Why Hays?
You will be working with a professional recruiter who has intimate knowledge of the industry and market trends.
Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers.
You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.
Nervous about an upcoming interview?
Unsure how to write a new resume?
Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.
Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences.
We believe that the more inclusive we are, the better we serve our candidates, clients, and employees.
We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law.
One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles.
If you have any questions about Hays or any of our processes, please contact us.
In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company.
Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.
Drug testing may be required; please contact a recruiter for more information.
#LI-DNI
#1157103 - Aubrey Andrews
Location/Region: Atlanta, Nebraska
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