Manager of Quality

Description

Mercy Hospital
Miami, FL

Since 1950 Mercy Hospital has been serving the healthcare needs of South Florida. Licensed for 488-beds, Accredited by the Joint Commission, Mercy Hospital is affiliated with more than 1,000 physicians representing a wide range of medical specialties to serve the residents of Miami-Dade county and surrounding communities. Services include emergency care, heart and vascular care, maternity and neonatal care (Level II NICU), as well as outpatient and CARF accredited inpatient rehabilitation. Accessible by land, air and sea, Mercy is designated by the Joint Commission as a Primary Stroke Center and the hospital’s Comprehensive Community Cancer Program is accredited by the American College of Surgeons Commission on Cancer.

Mercy Hospital is sponsored by the Sisters of St. Joseph of St. Augustine, Florida, and affiliated with HCA Healthcare’s East Florida Division. As Miami-Dade County’s only Catholic hospital, Mercy has maintained its reputation for excellence while following the Catholic tradition of caring for God’s people and providing spiritual support. Since its inception, Mercy Hospital has been dedicated to providing excellent medical care, while remaining true to its mission of caring for the physical and spiritual needs of all the people it serves.

We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO, medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, and employee stock purchase program.

Position Description:

The Quality Manager position supports the hospital’s approach to evidence based care and clinical excellence by skillfully using the techniques of system design, reengineering, project management, patient safety, quality improvement, outcomes measurement, and statistical analysis to increase compliance rates as measured by nationally standardized benchmarks and definitions and corporate requirements. The Quality Manager works with the Vice President of Quality to organize, collect and analyze quality and performance improvement data related to the Quality Improvement and Patient Safety Program. The scope of responsibility includes:

• Detailed understanding of performance improvement techniques.
• Conformance to regulatory and corporate policy requirements.
• Independent coordination of quality improvement activities and projects related to evidence based care and clinical excellence.
• The ability to monitor and collect performance improvement, ensuring the accuracy and validity of the data.
• Performing analysis to determine statistically significant trends in the data compared to industry standards and recognized benchmarks.
• Evaluating and reporting compliance rates on a quarterly basis.
• Act as clinical liaison between physicians, clinical coordinators and administrative staff. 

Qualifications

1. Formal training in clinical healthcare required.
2. Bachelor’s degree required.
3. Three (3) years’ experience in acute hospital setting preferred.
4. Certification in Quality (CPHQ) or Patient Safety (CPPS) preferred.   

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