What are the responsibilities and job description for the Dietary clerk position at HCA?
Introduction
Do you have the career opportunities as a(an) Dietary Clerk you want with your current employer? We have an exciting opportunity for you to join St.
David's Georgetown Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.
Benefits
The available plans and programs include :
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note : Eligibility for benefits may vary by location.
Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Dietary Clerk where your passion for creating positive patient interactions is valued?
If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
Job Summary and Qualifications
The Diet Clerk is responsible for the clerical aspects of preparation for patient meal service through accurate menu processing on the touch screen computer and assisting patients with menu selection over the phone.
Possesses excellent phone etiquette and customer service skills.
ESSENTIAL JOB RESPONSIBILITIES :
1. Menu line :
- Ensures phones are turned off and on at the designated time periods
- Runs meal counts and diet list to determine patient location and diet order
- Reviews diet list and note patients with allergies, cultural and / or religious dietary limitations / requirements.
- Answers Menu Line within a timely manner and utilizes excellent customer service skills to assist the customer with their needs and / or orders.
2. Patient menu dietary ordering :
- Enter non-select orders into the Dietary Menu Data system.
- Assist customer with selections that are available to them based on their nutritional restrictions.
- Cross references order with diet list print out, paying close attention to ensure ordered items do not conflict with patient allergies, physician orders, cultural and / or religious requirements.
- Process Room Service customer orders including the patient and family initiated orders following standard procedures and time frames.
3. Patient documentation and accountability :
Patients who have not placed orders for food or are not on the non-select list should be contacted and reminded that nutrition has not been arranged for them.
Assist patients with selecting a food choice or document the patient's refusal of meal.
- Diabetic patients who refuse nutrition should be reported to the nurse on staff or a dietitian.
- Diet clerks will document all meals and nourishments' served to each patient for all meals.
- Maintains confidentiality of patient and employee (verbal, written & electronic) information
Required : ServSafe Food Handler Certification or State Food Safety Certification.
St. David's Georgetown Hospital is a comprehensive healthcare facility located north of Austin, Texas. This medical center features more than 100 patient beds and is known for its Level IV trauma center, Certified Primary Stroke Center, and Certified Chest Pain Center.
The hospital's range of services include 24-hour emergency care, inpatient and outpatient surgery, maternity and newborn care, rehabilitation, and more.
St. David's Georgetown Hospital is part of St. David's HealthCare, which is one of the largest healthcare systems in Texas and the third-largest employer in the Austin area.
St. David's HealthCare was formed through a unique partnership between HCA Healthcare and two local nonprofits - St. David's Foundation and Georgetown Health Foundation.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times.
In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
Bricks and mortar do not make a hospital. People do.- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Dietary Clerk opening.
We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Last updated : 2024-09-24