Office Specialist

Introduction

Do you want to join an organization that invests in you as a(an) Office Specialist? At Chesterfield Imaging, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

Chesterfield Imaging, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Office Specialist like you to be a part of our team.

Job Summary and Qualifications

• Answers all incoming phone calls (customer and/or informational) promptly and courteously, respond to all voice mail messages and redirect all incoming phone calls to the appropriate person (if applicable).
• Navigates payer systems and websites to determine coverage and patient financial responsibility
• Assesses potential for Charity status for patients and navigates patient through application process
• Verify insurance and determine patient financial responsibility
• Collects Co-pays appropriately
• Updates patient demographics (i.e. patient address, phone numbers)
• Obtains and/or insures Pre-Authorization/Medical Necessity for procedures
• Run State license check and OIG sanctions check on undefined providers, relay documentation
• Using Center's various IT systems, schedules, re-schedules and registers patients for procedures
• Run day-end reports from Meditech for unresolved items
• Access patient records and provides for HIPAA compliant release of PHI

What qualifications you will need:

EDUCATION

• High School Diploma or GED required

EXPERIENCE

• One year of customer service experience, medical environment involving patient registration and application of health plan benefits preferred

This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).

Chesterfield Imaging Center is part of the Hospital Corporation of America (HCA) family. The facility is a top of the line free standing imaging center located in Midlothian. It serves Amelia County, Brandermill, Chester, Chesterfield County, Farmville, Midlothian, and all surrounding areas. The site is American College of Radiology (ACR) accredited, meets Mammography Quality Standards Act (MQSA) guidelines, has several private procedure rooms, and is known for its warm, caring staff.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Office Specialist opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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