What are the responsibilities and job description for the Room Service Ambassador position at HCA?
Do you have the career opportunities you want in your current role? Do you want to be a part of a family and not just another employee? Are you looking for a work environment where diversity and inclusion thrive? Submit your application today and find out what it truly means to be a part of a team.
We are seeking a Room Service Ambassador for Medical City Dallas to ensure that we continue to provide all patients with high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now!
We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO, medical, dental, flex spending, life, disability, tuition reimbursement, student loan repayment, employee discount program, employee stock purchase program. We would love to talk to you about this fantastic opportunity.
The Room Service Ambassador is responsible for:
- Represent FNS in an exemplary manner by adhering to Medical City's Patient Promise and Standards of Behavior.
- Provide timely tray delivery service to all assigned patients on their units within 45 minutes or less.
- Explain the City Gourmet Room Service Program to new patients.
- Actively resolve customer and/or guest concerns in a timely manner.
- Follow established safety, HACCP, and infection control policies and procedures
- Communicate with members of the healthcare team, including nurses and dietitians.
- Effectively train new RSAs on relevant AM and PM duties.
- Provide translation services for patients requiring language assistance.
- Excellent customer service skills and adherence to Medical City's Patient Promise and Standards of Behavior
- Basic computer skills
- Math, reasoning, and organizational skills
- Ability to work in a fast paced environment and push heavy food carts
- Strong communication skills, both verbal and written
- Must be flexible & able to adjust to operational demands
- Must be able to work in a fast paced environment
Founded in 1974, Medical City Dallas is recognized for its state-of-the-art medical facilities and commitment to excellence in patient care. Offering nearly 100 specialties, we are conveniently located in the heart of North Dallas at Forest Lane and Central Expressway (US 75), just 15 minutes from downtown Dallas and a short drive from North Dallas suburbs.
Medical City offers a full-service adult and pediatric hospital, with separate adult and pediatric emergency rooms, as well as numerous outpatient clinics and diagnostic centers. We operate as an 876-bed tertiary care center. Our staff is passionate about their work and committed to providing excellent patient care. This has allowed Medical City to become a place where healing, compassion, humanity and simple kindness are celebrated daily. You can play a key part in our continued success. We hope from the moment you walk through our doors, you will notice the Medical City difference!
If you find this opportunity compelling, we encourage you to apply. We promptly review all applications. We are actively interviewing so apply today!
HCA is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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