Citrix Engineer

HCLTech
Jersey, NJ Full Time
POSTED ON 4/1/2024 CLOSED ON 4/28/2024

What are the responsibilities and job description for the Citrix Engineer position at HCLTech?

Job Details

Hi All,

Title : Citrix Engineer

location : Jersey City NJ (Hybrid)

Fulltime

Job Description :

Mandatory skills

  • A general expertise working in virtualized environments using Citrix
  • Expertise in Xenapp/XenDesktop MCS Process
  • Expertise in Microsoft (W365 & AVD) technologies
  • Expertise in designing and implementing enterprise Microsoft W365/AVD and Citrix XenApp/Citrix cloud hosted solutions in Azure, AWS and on prem environments
  • Experience with Citrix Application Delivery Controllers (Netscalers)
  • Expertise with thin client technologies, preferably IGEL and HP hardware
  • Knowledge of Windows Active Directory Domains integration with networking, Group Policy, Anti-Virus applications, DHCP, DNS, and WINS.
  • Good scripting skills using PowerShell/Python/C
  • Extensive troubleshooting skills, with experience in using tools such as CDFtrace, Process Explorer and Process Monitor

Good to have skills but not mandatory

  • A good understanding of Active Directory, Group Policy
  • Good knowledge on FS Logix
  • A good understanding of SCCM
  • ITIL v3 Foundation
  • Knowledge of Azure and AWS cloud fundamentals
  • Experience automating processes with Service Now
  • Automated Workflow Configuration and Orchestration, understanding of Automation Architecture
  • Experienced / comfortable with collaborating via email and verbally providing 3rd level support to 2nd level support teams.

Certifications, Nice to have

CCAV/ CCPV / MCSE

Experience Requirements

7-13 years experience in working in IT services organization

At least 3 years experience working in an environment where ITIL processes are implemented

In client facing role(s) for at least 2 years providing third level support for a windows desktop environment.

Experience in being part of a Global support team

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