Salary Job Openings

SPECIALIST

HCLTech
Maryland, NY Full Time
POSTED ON 5/18/2024
This job offer is not available in your country.

DESK SIDE SERVICES WINDOWS PC (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.

To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.

Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases

Less than 1 hour ago

Salary.com Estimation for SPECIALIST in Maryland, NY
$59,551 to $74,749
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