Area supervisor

THIS POSITION IS FOR THE TALLAHASSEE, FL AREA

SUMMARY :

This position is primarily responsible for maintenance, operations and repairs for the hotel

and property, and doing so in a manner that represents the HDG Hotels vision, mission,

and core values.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

The essential duties and responsibilities of an area maintenance supervisor include, but

are not limited to :

Planning and executing overall and preventative maintenance for the hotel and

property according to the budget and time allotted.

Assisting in the repairs and maintenance of hotel equipment (e.g.,

mechanical / electrical equipment, pumps, motors, etc.)

Maintaining physical operations such as : refrigeration, heating, ventilation and

air conditioning, kitchen equipment, emergency generators, plumbing,

carpentry, water treatment, laundry equipment, electric systems, etc.

Interacting positively and timely with all HDG partners such as : team members,

leadership, vendors, owners, etc.

Developing and coordinating renovation, construction, and other maintenance

projects and the communication to all parties associated with such project.

• Purchasing and ordering supplies and equipment as appropriate.
• Ensuring all safety and emergency inspections comply with mandated standards

e.g., OHSA, ADA, etc) and team members are trained accordingly on related

guidelines and procedures.

Supervising and assisting team members, including, but not limited to

maintenance team members.

• Abiding to city and state building codes.
• Developing, implementing, managing and monitoring the budget.
• Preparing reports as required.
• Assisting with the hiring, training, developing, recognizing and coaching of team

members working in a maintenance role.

Assigning duties and monitoring the work for quality, safety and procedural

standards.

• Promote and recognize performance.
• Performing other related duties as assigned.

VISION : To positively impact the people and world around us

MISSION : Brilliance in the basics of hospitality

CORE VALUES : Teamwork, Communication, Resourcefulness, Leadership, Innovation

ATTENDANCE :

Must be punctual and timely in meeting all requirements of performance, including, but

not limited to, attendance standards and work deadlines; beginning and ending

assignments on time; and scheduled work breaks; where applicable.

COMPETENCIES :

To perform the job successfully, an individual should demonstrate the following

competencies :

• Project Management - Develops project plans; Coordinates projects;
• Communicates changes and progress; Completes projects on time and budget;

Manages project team activities.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate

judgment; Supports and explains reasoning for decisions; Includes appropriate

people in decision-making process; Makes timely decisions.

Professionalism - Approaches others in a tactful manner; Reacts well under

pressure; Treats others with respect and consideration regardless of their status or

position; Accepts responsibility for own actions; Follows through on commitments.

• Safety and Security - Observes safety and security procedures; Determines
• appropriate action beyond guidelines; Reports potentially unsafe conditions;

Uses equipment and materials properly.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks

increased responsibilities; Takes independent actions and calculated risks; Looks

for and takes advantage of opportunities; Asks for and offers help when needed.

SUPERVISORY RESPONSIBILITIES :

Indirectly support and lead team members within hotel maintenance

department(s).

Carry out supervisory responsibilities in accordance with the organization's

policies and applicable laws.

Responsibilities include interviewing, hiring, and training employees; planning,

assigning, and directing work; appraising performance; rewarding and

disciplining employees; addressing complaints and resolving problems.

ORGANIZATION :

Business Necessity The needs of the employer may be dependent on

responding to and anticipating rapidly changing external and internal demands

in all aspects of how business is conducted. This may include, but is not limited to,

and customer demands. The employee must be capable of adapting, with

minimal or no advance notice, to changes in how business is conducted and

work is accomplished, with no diminishment in work performance.

Safety and Security All employees are responsible for observing safety and

security procedures as applicable and reporting potentially unsafe conditions to

management.

VISION : To positively impact the people and world around us

MISSION : Brilliance in the basics of hospitality

CORE VALUES : Teamwork, Communication, Resourcefulness, Leadership, Innovation

PHYSICAL DEMANDS :

The physical demands described here are representative of those that must be

met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to

stand, walk, use hands to finger, handle, or feel, reach with hands and arms. The

employee is frequently required to stoop, kneel, crouch, or crawl, talk or hear.

The employee is occasionally required to sit, climb or balance, taste or smell. The

ability to operate power tools and troubleshoot for solutions.

• The employee must frequently lift and / or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision,

color vision, peripheral vision, depth perception and ability to adjust focus.

INTELLECTUAL

• Design - Uses feedback to modify designs; Demonstrates attention to detail.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers

and analyzes information skillfully; Develops alternative solutions; Works well in

group problem solving situations.

• Project Management - Develops project plans; Coordinates projects;
• Communicates changes and progress; Completes projects on time and budget;

Manages project team activities.

INTERPERSONAL

Internal and Customer Service - Manages difficult or emotional customer

situations; Responds promptly to customer needs; Attention to grooming and

uniform standards; Responds to requests for service and assistance; Meets

commitments

External Working Relationships Develops and maintains courteous and effective

working relationships with clients, vendors and / or any other representatives of

external organizations.

QUALIFICATIONS :

To perform this job successfully, an individual must be able to perform each essential

duty satisfactorily. The aforementioned requirements listed are representative of the

knowledge, skill, and / or ability required. Reasonable accommodations may be made

to enable individuals with disabilities to perform the essential functions.

EDUCATION AND / OR EXPERIENCE :

High school diploma or general education degree (GED); or one to three months

related experience and / or training; or equivalent combination of education and

experience.

COMPUTER SKILLS :

• To perform this job successfully, an individual should have knowledge of : Internet Software;
• Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook);

Presentation software (PowerPoint).

LANGUAGE SKILLS :

Ability to read and interpret documents such as safety rules, operating and

maintenance instructions, and procedure manuals. Ability to write routine reports and

correspondence. Ability to speak effectively before groups of customers or employees

of organization.

WORK ENVIRONMENT :

The work environment described here is representative of what an employee

encounters while performing the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the

essential functions. Lifting and maneuvering heavy objects is to be expected. The

employee is occasionally exposed to wet and / or humid conditions, moving

mechanical parts, precarious places, fumes or airborne particles, toxic or caustic

chemicals, outside weather conditions, extreme cold, extreme heat. The noise level in

the work environment is usually moderate, but may vary.

PI252103583

Last updated : 2024-10-21