What are the responsibilities and job description for the FT Evening Customer Care Associate (Work From Home) position at Health Advocate?
[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental & Vision / 401k match / PTO / Equipment provided / M-F - As a Customer Care Associate you'll: Answer a variety of incoming calls from members regarding their healthcare questions and other inquiries the member may have; Build rapport with callers using a friendly, courteous and professional manner; Verify/Collect demographics and update systems as necessary; Determine and execute the best resolution to assist the member based on their needs or requests; Connect members to appropriate area(s) both internally and externally...Hiring Fast >>