Product Delivery Analyst

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career. Come join us and be part of a purpose driven company who is invested in your future! Job Summary This position is responsible for assisting cross enterprise implementations of lower complexity, or assisting with implementation new products or product enhancements that are critical to the retention of accounts, maintaining market relevancy and responding to legislative and regulatory initiatives. Responsible for building a deep understanding of the scope and member impact of a given business case, contributing to the decomposition of the business case, and assisting with planning, requirements gathering and cost resource estimate breakdowns. The priority for this role is to contribute to and deliver on the overall product implementation. Responsible for proactive communication with stakeholders, raising and mitigating risks and issues, and monitoring compliance and conformity to industry and HCSC standards and processes, with a continual focus on improving efficiencies, processes and documentation. Required Job Qualifications: Bachelor degree and 1 years of experience in business analysis, system implementation, or project management OR 4 years of experience in business analysis, system implementation, or project management. Comfortable with change, and working in a flexible and dynamic work environment. Clear and concise written, presentation, verbal and interpersonal communication skills. Experience working across various departments with various levels of management handling sensitive or difficult situations as well as developing and delivering formal training to internal and external customers. Organizational skills and attention to detail. Experience working independently and in group settings and responding to rapidly changing priorities. Experience identifying risks and issues and creating mitigation strategies. Initiative in driving results, asking astute questions, proactively reaching out to stakeholders, and meeting deadlines. Analytical skills and experience applying business knowledge to solve problems. Preferred Job Qualifications: Knowledge of healthcare insurance industry and current trends related to new products/ networks, as well as new legislation and interaction with government affairs. Consulting or client/product implementation experience in a large organization. Financial, estimating and budget management experience related to projects, implementations, and/or operations. Conflict management and resolution skills. Knowledge of or experience with the SDLC. This position will be based in Richardson, TX or Chicago, IL with a hybrid work schedule consisting of 3 days/week in the office, and 2 days/week work from home. We encourage people of all backgrounds and experiences to apply. Even if you don’t meet every listed qualification, apply anyway – you might have qualifications we haven’t thought of yet. #LI - Hybrid Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! HCSC Employment Statement: HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities. Join our Talent Community. For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment. HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions. Legal and Privacy Health Care Service Corporation is an Equal Opportunity Employment / Affirmative Action employer Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association © Copyright 2022 Health Care Service Corporation. All Rights Reserved.