Administrative Assistant 1 - 87739 ( NY HELPS )

Health, Department of
Albany, NY Full Time
POSTED ON 7/13/2024 CLOSED ON 8/11/2024

What are the responsibilities and job description for the Administrative Assistant 1 - 87739 ( NY HELPS ) position at Health, Department of?

Minimum Qualifications
NY HELPS Non-Competitive Minimum Qualifications:
Administrative Assistant Trainee 1: High school or high school equivalency diploma.

Administrative Assistant Trainee 2: High school or high school equivalency diploma; and one year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and management of an office.

Administrative Assistant 1: High school or high school equivalency diploma; and two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and management of an office.

Reassignment & Transfer Opportunities: Current New York State Department of Health employee with permanent or contingent permanent status as an Administrative Assistant 1, Grade 11, OR current New York State employee with one or more years of permanent, contingent-permanent, or 55 b/c service as an Administrative Assistant 1.

OR: Current New York State employee with one or more years of permanent, contingent-permanent, or 55b/c service in a position allocated to Grade 6 or above, and eligible for transfer under Section 70.1 of the Civil Service Law to Administrative Assistant Trainee 1.
Provisional Appointment: In the absence of an eligible list with three or more candidates willing to accept a position, a temporary provisional appointment may be considered. For provisional appointment, candidates must meet one of the following minimum qualifications: Be a current NYS Department of Health employee with one year of permanent competitive or 55-b/55-c service as an office assistant, clerical, or keyboarding title allocated to Grade 6 or higher. Qualifying titles are available at: https://www.cs.ny.gov/examannouncements/announcements/38687titles.cfm

If three or fewer New York State Department of Health promotional candidates respond to this notice, the agency may, at its discretion, nominate a qualified employee for non-competitive promotion under the provisions of Section 52.7 of the Civil Service Law.

  • A passing score on a typing test is required before a job offer to this title can be approved.

The preferred candidate must have strong interpersonal, communication and organizational skills. In addition, the preferred candidate has the ability to coordinate multiple activites; is comfortable using various computer applications and is a highly effective team member.
Duties Description

The AA1 will provide administrative support to the Bureau of Specialized Services for Children (BSSC) within the Division of Program Development and Management (DPDM). The BSSC oversees and manages the following programs and services for Medicaid members birth to age 21 years old: Health Home Serving Children’s (HHSC) program, the 1915 (c) Children’s Waiver of Home and Community Based Services (HCBS), Children and Family Treatment and Supportive Services (CFTSS), and 29-I Health Facilities by foster care agencies. The incumbent will assist with scheduling meetings, conference calls, and webinars; coordinating Bureau leadership calendars and programming/scheduling calls with internal and external partners; handling incoming telephone calls from providers, members and other stakeholders (including maintaining live coverage and monitoring voicemail messages and distributing telephone calls/voicemails to appropriate professional staff); designing, setting-up and maintaining office electronic filing systems; sending announcements to list servs and distribution lists; tracking assignments, logging and tracking documents for approvals; assisting with new staff recruitments (including scheduling interviews, preparing interview materials, and onboarding new staff); maintaining staffing rosters and contact lists. Posting to and maintaining website. Management of developed/updated forms and obtaining translation for bureau documents. Other appropriate related duties as assigned.

Additional Comments

The Bureau of Specialized Services for Children (BSSC) develops programs and services specific to children/youth needs. The BCCS works with many internal and external partners and manages numerous policies, and guidance, Waiver and State Plan Amendment (SPA) documents. Organization, collaboration and monitoring the work of these programs and services is necessary to ensure proper implementation and service delivery to Medicaid members.

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm

Some positions may require additional credentials or a background check to verify your identity.

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