Practice Manager - Sexual and Reproductive Health Services

ABOUT US: Health Imperatives is a safe and welcoming place for people from every race, ethnicity, culture, gender, sexual orientation, age, ability, and faith. Our mission is to improve the health and well-being of low-income or vulnerable families and individuals in Southeastern Massachusetts. We are dedicated to promoting and achieving diversity, equity, and inclusion. We are committed to elevating the voices of the people we serve and those we employ to provide the highest quality care and to develop the most creative solutions to the challenges we face. We are committed to eliminating disparities and increasing access to meaningful opportunities for all, particularly those disproportionately impacted by systemic racism. We partner with our clients and other community-based organizations and stakeholders to provide coordinated, effective care and support. We serve a diverse mix of racial, ethnic, and cultural groups, including youth, LGBTQIA individuals, people with limited English proficiency, survivors of sexual assault, domestic violence, commercial sexual exploitation, individuals with substance use disorders, and people who are or have been incarcerated. We provide a wide array of trauma-informed healthcare, emergency services, and support to 20,000 individuals each year, and we are committed to making our programs more accessible to all.

VACANCY ANNOUNCEMENT

JOB TITLE: Practice Manager, Sexual and Reproductive Health Services

LOCATION: Hyannis, Sexual & Reproductive Health Services

HOURS: Full time, some evenings required

SALARY: $85,000/Annual

BENEFITS: Medical, dental, holiday, paid earned leave, 403b, etc.

OVERVIEW: Under the supervision of the Regional Director of Sexual and Reproductive Health Services, the Practice Manager is responsible for ensuring the provision of client centered, trauma-informed, low-barrier services, particularly for people disproportionately impacted by poor health outcomes, including those with low incomes, unhoused individuals, people with substance use disorders or mental health concerns, victims and survivors of domestic violence, sexual assault, and human trafficking; immigrants, LGBTQIA individuals, and youth by:

• Managing the daily operations of the clinic, providing direct care and support for clinical operations and ensuring compliance with practice policies and procedures
• Hiring, supervision, training, and evaluation of personnel
• Implementing new policies, procedures, and initiatives
• Managing laboratory compliance including laboratory controls, proficiency, testing, and equipment calibration and verification requirements
• Ensuring operational and fiscal requirements
• Completing required monthly reports
• Creating systems that ensure quality and access to inclusive services, and overseeing continuous quality improvement activities
• Other duties as assigned by the Regional Director of Sexual and Reproductive Health Services.

REQUIRED QUALIFICATIONS: Bachelor’s degree in health-related field and at least 3 years managing a clinical, behavioral, or health program. A commitment to and passion for Health Imperatives’ mission and values. Maintain flexible schedule to meet program needs including some evenings and/or occasional weekends. Strong organizational flexible schedule to meet program needs including some evenings and/or occasional weekends. Strong organizational skills, flexibility, and ability to work successfully in a fast-paced, results-oriented environment. Strong interpersonal and communication skills. Experience working with diverse populations and ability to demonstrate cultural humility. Reliable transportation.

PREFERRED QUALIFICATIONS: Bilingual; medical assistant experience; experience with eCW electronic record system.

Please indicate on your cover letter the position for which you are applying.

Please note that resumes submitted without a cover letter will not be considered.

HEALTH IMPERATIVES ENCOURAGES MULTI-CULTURAL AND MULTI-LINGUAL DIVERSITY IN ALL OF ITS PROGRAMS. AFFIRMATIVE ACTION EQUAL OPPORTUNITY EMPLOYER M/F/D/V

Job Type: Full-time

Pay: $85,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Are you bilingual?
• Do you have the ability to maintain flexible schedule in accordance with program needs including some evenings and/or occasional weekends?

Education:

• Bachelor's (Required)

Experience:

• medical practice manager: 2 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Hyannis, MA: Relocate before starting work (Required)

Work Location: In person