Health Quest EMS, LLC is providing local and long distance non-emergency transportation. We are focused on customer satisfaction and high quality patient care.
This position serves as the main line of communication between our staff and our customer, and reports directly to the Dispatch Supervisor. Dispatching and call taking are two of the essential components of the position.
Qualifications and skill requirements are listed below.
Possess high standard of ethical conduct
Ability to communicate clearly and concisely
Ability to handle stressful or difficult situations
Ability to multi-task under pressure
Ability to interpret and understand information including incoming non-emergency telephone calls, protocols, regulations, and
Knowledge of the surrounding geography as to determine the most efficient response time
The ability to understand, read, and interpret maps
The ability to operate computer aided dispatching system
Maintain prompt and regular attendance
Ability to follow written and oral instructions
Maintain a highly organized approach to work
Ability to prioritize decisions based on multiple criteria and identifiable standards of policies and procedures
Determine the nature and location of the transport; determine priorities, and dispatch units as necessary and in accordance with established procedures
Strong sense of customer service
Perform related work as required
Experience:
Dispatch: 1 year (Required)
Education:
High school or equivalent (Required)
Work authorization:
United States (Required)
Job Types: Full-time, Part-time Pay: $10.00 - $13.00 per hour
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