Position Summary: The Revenue Cycle Specialist provides end-to-end revenue cycle responsibilities and account management. This individual will work in multiple systems based on the client’s needs. We are looking for an ambitious individual to impact and expand our rapidly growing team. As a Revenue Cycle Specialist, you will play a crucial role in supporting our clients.
Key Performance Indicators: The KPI’s that will be used to measure the performance of the individuals in this role include, but are not limited to:
1) Production
2) Quality
3) Resolution %
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Ensures compliance with all federal, state, local and internal policies, and procedures.
- Responsible for submitting claims and ensuring follow-up on outstanding claims.
- Denial management to ensure an efficient process and ultimately resolution.
- Ensures information obtained is complete and accurate t
- Collaborates with internal departments and external providers on utilization management of authorizations.
- Ensures up-to-date documentation in billing software.
- Performs other duties as assigned with a comprehensive understanding of all functions on the entire revenue cycle.
Job Competencies
- Understand essential functions Within the areas of Revenue Cycle Department:
- Credentialing
- Prior Authorization
- Eligibility
- Charge Entry/Billing
- Transaction Posting
- AR Follow-up
- Maintain current knowledge of billing rules for providers (hospital and physicians) and Insurance Providers
- Reports discrepancies, admission errors, and coding questions to proper departments for ongoing process improvement.
- Prioritize insurance aging reports to identify unpaid insurance claims.
- Ability to work with Insurance Providers to drive resolutions via portals and telephone communication.
- Identify, bill, and follow-up on unpaid secondary or tertiary claims within assigned insurances.
- Follow policies and procedures for submitting appeals.
- Process credit balance accounts generating refunds to appropriate parties or correcting adjustments.
· Ensures all claims are resolved in a timely manner.
- Ensure all appeals are conducted as appropriate with Insurance Providers
- Enhances billing department and organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
Job Qualifications, Skills, Abilities, Requirements: To perform this job successfully, an individual must be able to perform each essential duty to our current standards and meet expected KPI’s. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Knowledge of healthcare billing and reimbursement strategies.
- Ability to effectively communicate both orally and in writing.
- Demonstrates the ability to plan and prioritize work, coordinate with others, use time productively.
- Provide excellent customer service to both internal and external customers.
- Attention to detail is a must for researching and interpretation.
- Ability to support HIPAA privacy rules and maintain strict confidentiality.
- Self-Motivated with the ability to function as a team player and as an individual contributor.
- Ability to adapt to change and be flexible.
- Engages in all time sensitive tasks with level or urgency.
- 2 years of relevant experience in finance/healthcare, medical billing & reimbursement.
- Experience with State and Federal (Medicare, Medicaid) and private insurance billing portals.
- Proficiency in Microsoft products including Word and Excel.
- Proficient in Epic, Meditech, Salesforce a plus
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in an office setting. The noise level in the work environment is moderate.
Job Type: Full-time
Pay: $32,000.00 - $47,231.71 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
Work setting:
Application Question(s):
- How many years of experience do you have in Revenue Cycle?
- Please indicate your salary requirements.
- Have you had experience with insurance verification and authorization processes?
- Have you worked with electronic health records (EHR) or practice management systems? If so, which ones are you proficient in?
- How many years of experience do you have in EPIC?
Work Location: Hybrid remote in Indianapolis, IN 46220