HealthPartners North Suburban Family Physicians has an exciting opportunity for a full time Clinic Receptionist to join our team! At HealthPartners North Suburban Family Physicians, you’ll find a culture where we live our values of excellence, compassion, integrity and partnership. By working together, we will improve health and well-being, create exceptional experiences for those we serve and make care and coverage more affordable. We seek colleagues who wish to help advance diversity, equity and inclusion and foster an environment where everyone feels welcome, included and valued.
This 1.0 fte Clinic Receptionist position will work primarily at our Hugo clinic but may be asked to float to our Lino Lakes or Roseville clinics as well.
The schedule for this position has a 2 week rotation including:
Week 1:
Monday 8am – 4:30pm
Tuesday 8am – 4:30pm
Wednesday 8am – 4:30pm
Thursday 11:30am – 8pm
Friday 11:30am – 8pm
Week 2:
Monday 12pm – 8pm
Tuesday 12pm – 8pm
Wednesday 6:45am – 2:45pm
Saturday 7:45am – 5pm
Sunday 7:45am – 5pm
The Clinic Receptionist is vital point of contact for a patient entering the North Suburban Family Physicians clinics. The roles is responsible for a variety of duties including checking patients in for their appointments, taking co-pays, verifying information, making appointments, and providing customer service to patients and visitors.
Additional responsibilities include:
Providing customer service to each person by :
Check-in and Co-pay Administration
Computerized Appointment Scheduling for appointments
Registration and Verification
Facilitate timely and accurate flow of communication within the clinic
This position requires:
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