Compliance Manager - Compliance Dept.

Job Overview

HealthRIGHT 360 is a family of programs that provides compassionate care to people in need, by way of primary medical, mental health, and substance use disorder treatment and services. At HealthRIGHT 360, you'll work alongside like-minded colleagues who are passionate and committed to our work. Working at HealthRIGHT is a profound and meaningful experience and provides the opportunity to take part in supporting some of the most vulnerable communities in California and making a difference. Whether you work in our administrative departments or are a frontline clinician, each position has a profound impact on our mission as whole- to help folks get better, do better, and be better. HealthRIGHT 360 is committed to fostering a diverse and equitable workforce and workplace through inclusive hiring practices, trainings, and staff led committee work. Our goal is that HealthRIGHT 360 is a safe and empowering place for all employees.

The Compliance Manager supervises the Compliance Coordinators and the Lead Compliance Coordinator(s) in their assigned region. The Compliance Manager is responsible for assisting with implementation of the Corporate Compliance Plan and corresponding policies, initiatives, and Annual Compliance Work Plans. The Compliance Manager’s work is in alignment with the department culture while coaching and encouraging the Compliance staff to do the same. The Compliance Manager collaborates with Program Leadership, Human Resources, Quality Improvement, and others to help the agency maintain compliance with County, State, and Federal regulations. As part of the Administrative Operations team at HealthRIGHT 360, the Manager follows a mission driven culture that follows values of accountability, clear and honest communication, professionalism, work ethic, innovation, humility, and community.

Key Responsibilities

Leadership:

• Implements the Corporate Compliance Plan, related policies and work outlined in the Annual Compliance Work Plan.
• Mentors and supports Compliance to live the Department Culture.
• Supervises Regional Compliance Coordinators and Lead Compliance Coordinators.

Monitoring and Audit Support:

• In consultation with Compliance Management, assists on the communication and implementation of county-level requirements. 
• In collaboration with the Managing Director, manages the Internal Monitoring and Auditing Process for programs through the Compliance Coordinators.

Policies and Procedures:

• Understands the agency’s policies and procedures and provides guidance and consultation to program leadership concerning the agency standards.

Grievances and Incident Reporting:

• Screens Incident Reports for Compliance related items.
• Consults with Managing Director and or other Compliance Leadership concerning Incidents that may need investigation or other action or review.
• Provides consultation and direction to the Compliance Coordinators concerning Incident Report investigations or resulting actions, such as new or revised training.
• Supports Compliance Grievance Manager, in addressing grievances when needed.

Education and Knowledge, Skills and Abilities

Education Required:

• Bachelor’s degree.
• Preferred: LCSW, LMFT, LPCC, or PsyD with license through Board of Behavioral Sciences (BBS) or the California Board of Psychology (CBP).

Experience:

• Two years of experience in Compliance and/or Quality Assurance. 
• Strong computer skills, including Outlook, Excel, Word and PowerPoint.

Preferred:

• Certification in Healthcare Compliance (CHC) or equivalent at hire or within a reasonable period after hire.

Knowledge Required:

• Understanding of compliance related county, state, and federal policies and regulations.
• Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.
• Strong understanding of Drug MediCal (DMC) regulations and requirements.
• Culturally competent and able to work with a diverse population. 
• Desire to work for an agency that serves individuals struggling with issues of substance abuse, mental health, history of involvement in the criminal justice system, and other potential barriers to economic self-sufficiency.

In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.

We will consider for employment qualified applicants with arrest and conviction records.