Product Designer

Description

As the #1 advisor for developing and empowering people to deliver the highest quality care, HealthStream’s brands include best-in-class apps, software, and specialized solutions. Over the last 30 years, our Company has remained committed to solving big problems and growing into new product lines. We are constantly innovating and finding new ways to positively impact healthcare organizations. 

What does our values-based culture offer you? 

• A collaborative work environment 

• A mission-oriented mindset 

• Work-from-home flexibility 

• A chance to grow your career 

All our HealthStreamers share a common vision: to improve the quality of healthcare by developing the people who deliver care. For over 30 years, we have remained committed to providing effective solutions through innovation and constant growth. Today, we offer a unified suite of products to streamline scheduling, credentialing, training and learning management, workforce development, and other key areas in the healthcare industry. We provide recurring value and, as a HealthStreamer, you will be at the forefront of healthcare technology innovation! 

We offer work-from-home flexibility as part of our hybrid workplace policy. Our three Resource Centers (located in Nashville, TN; Boulder, CO; and San Diego, CA) are available for scheduled in-person events or assigned workspaces for those who want to work in the office. Remote team members also have access to flexible space scheduling for occasional use.   

We encourage collaboration and commit to growth for our entire team. Our thriving culture allows our team members to continuously solve big problems, and we value these contributions. If you want to work for a company committed to its values and vision, HealthStream is the place for you! 

We make sure patients receive competent care from qualified people. As a HealthStream team member, you would help this vision come to life. We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments. 

Your Role As a HealthStreamer 

Position Summary

The Product Designer contributes to a collaborative environment where usable, viable, and feasible solutions are developed to meet the business needs of customers.

There is an expectation to work in-office at the Nashville resource center one (1) day per week. 

Essential Duties and Responsibilities

You will be responsible for adhering to all HeathStream security policies, procedures, and assigned training

• Collaborate with peers across teams to advance UX design practice

• Work from a vision instead of being solely task-oriented

• Manage work commitments across multiple teams by understanding underlying business priorities

• Plan and conduct user research activities (surveys, interviews, usability studies, analytics reporting, pilot testing, etc.) to guide product design and ongoing improvements

• Create mockups, prototypes, and workflow diagrams as needed; ensure designs align with established patterns, user validation and research

• Improve existing products and functionality to create a better user experience; update processes and workflows to accommodate changing business need

• Develop and organize design components for sharing across the organization

• Leverage technical experience to communicate product needs to the development team; able to question/challenge development and QA resources to facilitate constructive brainstorming and solution design

• Work with distributed teams during development & QA to provide guidance and ensure UX specifications are met

• Document UX research findings

• Present designs and receive feedback constructively

• Deliver consistent, clear, and timely communication (both written and verbal) to project stakeholders

Qualifications

What You Will Need to be Successful

Education, Experience and Knowledge Required

• Minimum 3 years experience in UX design

• Proficiency in graphic design

• Familiarity with agile development principles

• Proficient in user experience design principles and methods

• Proficiency in one or more industry-standard prototyping tools (e.g., Invision, Figma, Balsamiq, etc.)

• Eye for aesthetic design and customer appeal

Education, Experience, and Knowledge Preferred

• Bachelor's degree

Skills and Abilities Required

• Accountability - Taking responsibility for one’s actions and the consequences that result from those actions

• Communication & Positive Presence - Listening attentively and respectfully; expressing thoughts and ideas effectively and concisely—both verbally and in writing. Exhibiting a pleasant attitude

• Collaboration - Cooperating and working effectively with others in the pursuit of common goals

• Critical Thinking - Using sound judgment, logic, and common sense to identify efficient and effective ways of approaching problems or new initiatives

• Adaptability - Being flexible and continuing to function effectively during times of change

• Continuous Improvement - Keeping an open mind; seeking new ideas and ways of doing things in order to streamline processes and increase client/customer satisfaction

• Planning & Organizing - Appropriately prioritizing activities, scheduling time, and utilizing resources in order to complete tasks in an efficient and timely manner while paying attention to details

• Work Ethic - Setting high standards for one’s work; taking care to ensure all aspects of work are completed accurately

• Customer Service - Treating clients/customers with a high level of respect and taking action in order to meet or exceed expectations and resolve problems

• Motivation - Highly motivated individual with a genuine interest in improving and creating solutions

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:

• Medical, Dental and Vision insurance

• Paid Time Off

• Parental Leave

• 401k and Roth

• Flexible Spending Account

• Health Savings Account

• Life Insurance

• Short- and Long-Term Disability

• Medical Bridge Insurance

• Critical Illness Insurance

• Accident Insurance

• Identity Protection

• Legal Protection

• Pet Insurance

• Employee Assistance Program

• Fitness Reimbursement

If you have a passion for improving healthcare outcomes and empowering healthcare workers, come join the HealthStream team! We hope you join us and be a HealthStreamer!