What are the responsibilities and job description for the Front Office Coordinator position at Hearing Depot?
SERIOUS INQUIRIES ONLY
We’re looking for a Front Office Coordinator who is organized, energetic, and highly personable. You will be our patient’s first point of contact—the face and voice that launches our relationships with new patients and maintains a positive connection with our existing patients. In this role, it will be critical to understanding patient hearing needs along with their concerns.
Your education, your prior experience, and your business or technical skills enhance your overall suitability, but we will provide plenty of training.
More than anything we are looking for someone who wants to grow with us shares our values and wants to help co-workers and clients become better. We are committed to training the right person.
Position Title: Receptionist
Working Days: Monday-Thursday (unless told otherwise)
WorkingHours: 9am-5pm (unless told otherwise)
Summary of Receptionist Overall Function:
The receptionist is generally responsible for the front desk and all clerical duties. The receptionist prepares client files, maintains filing systems, schedules appointments, possible monthly telemarketing, and does all necessary follow up, etc. You will also need to be willing to learn how to clean hearing devices.
Essential Functions:
- Answer phones in your assigned office
- Schedule appointments and maintain logs
- Enter client information into HearForm
- Keep HearForm updated with ALL notes and information
- Follow up on clients
- Greet clients and make them feel comfortable
- Prepare for the day : open office, maintain supplies, basic housekeeping, etc.
- Receiving and handling money
- Maintain inventory for office supplies
- Maintain inventory for hearing aids in stock
- Maintain Filing system
- Serve as back up regarding insurance verification
- Assist Marketing Director with patient information and letters as necessary.
- Other duties as assigned to accomplish the safe and timely day to day operations with the administration office.
JOB REQUIREMENTS:
- High school/GED or higher
- Knowledge of Computers
- Knowledge of Microsoft Word/Excel
- Reliable transportation
- Office Experience (1 yr minimum)
- Clerical Experience (1 yr minimum)
- Organized
- People Person
SERIOUS INQUIRES ONLY
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Work Location: In person
Salary : $14 - $0