Branch Manager

Heartland Credit Union is the winner of the 2023 Community's Choice Award for Reno county in several areas, including "Best Place to Work!"

As an HCU Branch Manager, you will build relationships with your team, members, and the community which will propel you to successfully grow the East Kellogg branch. You will be responsible for overseeing the daily operations of our branch, ensuring exceptional member service by providing financial services, and fostering a positive work environment promoting the HCU culture.

SCHEDULE

Must be available from 8:15 a.m. - 6:15 p.m. Monday - Friday. Some Saturdays required from 8:15 a.m. - 12:15 p.m.

LOCATION

Located at 12021 E Kellogg Dr. in Wichita.

ABOUT THIS POSITION

The successful candidate will be responsible for the following activities:

• Directs and administers the growth, business development, and operational efforts of the branch.
• Actively participates and represents Heartland in various community, civic, and professional organizations.
• Provides leadership to strive toward, meet, and exceed short and long-term goals.
• Manages the hiring, training, coaching and development of staff.
• Provides guidance to staff regarding operational functions, lending, service, and sales.
• Supports all branch operations including teller duties, processing deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances.
• Maintains oversight of regular balancing of the vault, cash dispenser/recycler and ATM according to established procedures. Monitors and maintains cash supply at appropriate levels. Oversees the ordering, dispensing, and shipping of cash by Assistant Branch Manager or Vault Teller.
• Assist members with their lending and account needs, provide financial counseling, and promote all HCU products and services.
• Maintains knowledge of credit union products and services.
• Attends meetings and training sessions as required.
• Provides superior service to our members and staff.
• Proactively supports and advances HCU's brand and culture platform.
• Performs all other duties as assigned.

ABOUT HEARTLAND

Heartland Credit Union has been providing exceptional member service for over 75 years! Our small friendly work environment allows our employees to know our customers we serve and fellow employees. As we continue to grow, we need great talent like you to be a part of our team and culture. We are community driven and are very active in the communities we serve by volunteering and supporting local events. HCU has many locations in Kansas including Wichita, Hutchinson, Newton, Haven, Hays, and Ness City. Learn more about Heartland Credit Union by going to www.hcu.coop.

QUALIFICATIONS

EDUCATION/CERTIFICATION:

• College degree in business, finance, or related field preferred.

EXPERIENCE:

• Thorough knowledge of financial services and products.
• Understanding of related legal and regulatory requirements and branch functions, policies, and procedures.
• At least three years of related experience in a financial institution and lending required.
• Minimum of two years of leadership experience preferred.

SKILLS:

• Strong interpersonal, leadership, and supervisory skills.
• Proven sales and business development skills.
• Well organized and attentive to detail.
• Ability to operate related computer applications and related business equipment.
• Ability to maintain an effective and efficient workflow.

OTHER REQUIREMENTS:

• Valid driver's license.
• Will be required to become a Certified Credit Union Financial Counselor (CCUFC) through CUNA's FiCEP program. Certification fees are paid for by HCU.
• Will be required to become registered through the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act of 2008. Fees paid for by HCU.
• Complete all required testing.

PHYSICAL REQUIREMENTS:

• Required to sit, stand, and walk.
• Standing for extended periods of time.
• Exerts up to 10 lbs. of force occasionally.

For consideration:

To apply from our career site, go to Apply Now. If you are viewing from an outside posting board, go to www.hcu.coop, then find "Careers". You must create an account to apply and upload a resume. All inquiries are completely confidential.

Equal Opportunity Employer/Affirmative Action Employer

Heartland Credit Union is an Equal Opportunity Employer (EOE). Heartland provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, age, disability or genetics. Heartland hires and promotes individuals solely on the basis of their qualifications for the job to be filled. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. This practice applies to all areas of employment including recruitment, hiring, training and education, promotion, termination, compensation and all conditions and privileges of employment in accordance with applicable federal, state and local laws.