At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.
Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.
If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you.
SUMMARY DESCRIPTION OF WORK
This position provides direct supervision or program oversight in the following Support Services Programs: Street Outreach, PATH, and Homeless Diversion. These programs provide outreach and case management services to individuals in Douglas, Sarpy, and Pottawattamie County who are at risk or are experiencing street homelessness. The PATH program provides Case Management Services to individuals residing in Pottawattamie, Harrison or Mills Counties the Council Bluffs metropolitan area who are homeless, or at risk of becoming homeless, and who have a serious mental illness or a co-occurring disorder. This Homeless Diversion program serves to empower those at immediate risk of homelessness to chart their own path back to housing, and then assist them in helping them implement their plan. Homeless Diversion will identify and implement individual plans to prevent individuals and families from having to enter shelter, secure housing (if the immediate alternative to shelter isn’t permanent.) Through trauma informed care we get to walk with everyone to work toward their own conflict resolution. Diversion Services include problem solving, mediation and crisis intervention services to help individuals prevent episodes of homelessness, by bolstering an individual’s own ability to think for themselves, weigh and consider options and advocate for their own needs and ultimately act on their own behalf. For all three programs, services are aimed at helping individuals develop a plan to obtain permanent housing as quickly as possible.
Supervisory responsibilities and major agency wide support functions begin at this level. Decision making, problem solving, & ongoing task prioritization are critical. Training in supervision & management is required.
Compensation: between $45,600 and $57,689 per year (salary is determined by number of relevant years of experience)
Work Schedule: 40 hours per week
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MINIMUM QUALIFICATIONS
Essential Duties and Responsibilities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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