Salary Job Openings

Copy of Automotive Service Writer

Heartland Tire Inc
Mason, IA Full Time
POSTED ON 3/20/2024

Description

POSITION TITLE: Automotive Service Writer

REPORTS TO: Service Manager

DEPARTMENT: Service

POSITION SUMMARY: The Automotive Service Writer acts as the liaison between customers and the service department to ensure timely and accurate service and build customer relationships.


Essential Job Functions:

  • Provides helpful, friendly and respectful customer service with a We Can Do That attitude.
  • Combines advanced automotive knowledge with strong leadership skills to effectively collaborate with the service technician team to ensure best in class service to customers.
  • Builds strong customer relationships to generate repeat customers.
  • Creates work schedules and manages service center workflow.
  • Leads and mentors junior technicians to assist in their growth and development.
  • Road tests vehicles.
  • Maintain a clean and safe work environment.


Secondary Job Functions:

  • Cross train in other areas as needed.
  • Other duties as assigned

Requirements

Position Requirements:

  • Minimum 2 years of experience as an Automotive Service Technician.
  • Must possess a valid Driver’s License.
  • ASE Certifications and/or a technical school degree are preferred but not required.
  • Strong communication skills

Salary.com Estimation for Copy of Automotive Service Writer in Mason, IA
$29,090 to $38,737
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