What are the responsibilities and job description for the Field IT Technician II position at HEB?
Expected Pay Range: $22 - $24 / hour
The Field IT Technician II (Yuma, AZ) works at Deployed Resources customer sites to set up, maintain, and break down temporary base camps; They primarily perform general back-end IT installation, configuration, and troubleshooting; and secondarily perform ground maintenance tasks.
Join a mission-focused team that responds quickly to assist critical, life-saving operations after natural disasters; supports military personnel during important training exercises; and ensures special events run smoothly and efficiently. Gain hands-on experience in the field while earning IT certifications and growing your skills.
Duties and Responsibilities/Essential Functions
- Read building plans, blueprints, schematics, and layouts to understand project requirements.
- Perform general Information Technology hardware and software installation, configuration, and troubleshooting.
- Install coaxial, fiber optic, Cat-5, and other cable types.
- Set up secure wireless networks.
- Ensure 24/7/365 secure connectivity.
- Install and configure printers and other office equipment.
- Mount control panels, door and window contacts and sensors, biometric scanners, alarms, sirens, security cameras, and more security and monitoring equipment.
- Install, configure, and troubleshoot servers, to include: DHCP, DNS, and MAC addresses.
- Perform general maintenance functions for electrical, plumbing, and HVAC systems.
- Perform general maintenance functions for temporary facilities, buildings and tented structures to include carpentry or similar repairs.
- Install all above systems under guidance of licensed or trained supervisors.
- Perform grounds maintenance and limited site work tasks as needed.
- Perform daily/scheduled maintenance checks and services on government equipment, company trucks and equipment.
- Operate site equipment to include but not limited to forklifts, tractors, work carts, yard maintenance equipment, skid steers (training will be provided).
- Assist with maintenance of water and wastewater systems on project site.
- Coordinate service calls when required
- Perform general administrative functions
- Perform general laundry functions
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Skills and Specifications
- General IT installation, configuration, and troubleshooting skills
- Great organizational skills
- General knowledge of safe working practices
- Read and interpret owner’s manuals, equipment schematics and work orders
- Ability to speak, read and write English.
- Have a clean driving record (able to drive company vehicles).
- Advanced understanding of Microsoft Office and other basic computer skills
Supervisory Responsibility
None
Work Environment
This job operates in facility and field environments. We operate 24/7/365, inside and outside, in all weather conditions. This role routinely uses standard office equipment, hand tools, site equipment and vehicles, and is required to use and wear standard PPE, which will be provided by the company. There is an expectation of clear communication in English both written and orally.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk and hear; twist, turn, bend, lift, kneel, climb stand, and walk; reach with arms and hands; use hands to finger, handle or feel. Must be capable of lifting up to 75 lbs.
Employee will be required to travel (at organization expense) in automobile and/or aircraft. Expectation of exposure to weather (heat, cold, rain, snow) as operations occur in all areas of the country with potential for overseas travel.
Position Type/Expected Hours of Work
This is contract work on an as-needed basis (including nights, weekends, and holidays) is required. We operate 24/7/365, inside and outside, and in all weather conditions. This role routinely uses standard office equipment, hand tools, site equipment and vehicles, and is required to use and wear standard Personal Protective Equipment (PPE), which will be provided by the company.
Travel
None
Required Education and Experience
- High School graduate (or equivalent) is required
- 1 Year of experience performing IT and/or security installation, troubleshooting
- Must have a valid drivers license and 3 years of driving history
Desired Credentials
- Associate degree in Computer Science (or related field)
- CompTIA A , Network , and/or Security are desired
- Cisco Certified Networking Associate (CCNA) certification is desired
- Any trade school certification is desired
- Forklift (5k ), boom lift, skid steer, First Aid, and OSHA 10 certifications are desired, as well as CDL
- 1 Year of experience in a maintenance position is desired
- Bilingual (English and Spanish)
Work Authorization/Security Clearance
- Must be authorized to work in the U.S.
- Must be able to travel within the Continental United States (CONUS).
- Must pass a drug test, motor vehicle record check, a background check, after accepting a conditional offer of employment.
AAP/EEO Statement
Deployed Resources, LLC is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Salary : $22 - $24