Program coordinator

EmPATH Master's Level Program Coordinator

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?

And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work make the decision to work where you are valued!

Join the McNabb Center Team as the EmPATH Master's Level Coordinator program today!

The EmPATH Master's Level Coordinator

JOB PURPOSE / SUMMARY

• EMPATH will provide non-hospital facility-based services that render short-term treatment to facilitate access to services and stabilization to prevent ED and acute psychiatric hospitalization admissions.
• EMPATH will provide these services to individuals who present to the program or are transferred from area EDs.
• Initial admission will be on a voluntary status to adults (18 years and older) who are presenting with a mental illness and / or co-occurring disorders that are experiencing a behavioral health crisis.
• EmPATH Program Coordinator is responsible for administrative tasks including reports, scheduling, and training.
• Coordinator will provide supervision to designated employees.
• Clinical responsibilities include on-call and clinical direction while on site and after hours as needed.
• In addition to supervisory responsibilities, Program Coordinator will meet with clients and treatment team as clinically indicated.
• Facilitate referral-related activities to link clients with needed services.
• Follow-up on clinical directives to ensure client treatment is being rendered.
• Complete assessments and therapy as needed.
• Coordinator will ensure clinically appropriate activities are occurring on the unit.
• Requires certification in and ability to adequately implement verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, going down on knees, running, and walking.
• Regular attendance and willingness to work a non-traditional work schedule is an essential job function.
• Typical work week will include two 12 hr. shifts or 10 hr. shifts possibly available. - however, flexibility to ensure coverage is imperative.
• This position requires utilizing a personal dependable vehicle to conduct Center business.
• Maintaining a dependable vehicle and certified driver status is a condition of employment.

EVALUATION STANDARDS

• 5 Always Exceeds Performance Standards
• 4 Consistently Exceeds Performance Standards
• 3 Regularly Meets Performance Standards
• 2 Frequently Does Not Meet Performance Standards
• 1 Consistently Does Not Meet Performance Standards

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.

This job description does not constitute a written or implied contract of employment.

1. Participates as an active member of the EmPATH team.

• Begins and ends workday as scheduled and is accessible by cell phone when off-site.
• Responds appropriately to all flags, emails, and voicemails.
• Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes with staff, law enforcement officers and community partners.
• Attends and participates in scheduled administrative team meetings.
• Meet with designated employees at least monthly for clinical supervision.

2. Completes documentation of client care in compliance with policy and procedure.

• Completes all necessary documentation for each client before end of shift.
• Fax all pertinent documentation for referrals and document accordingly.
• Complete reports in a timely manner and prior to deadlines.
• Ensures Accuracy of referral logs and admission logs.

3. Ensure clinically appropriate activities are occurring with each client in EMPATH based on individual need .

• Provides and / or reviews face to face crisis assessments.
• Review tx plans goals to ensure goals and interventions are appropriate and thorough.
• Provide direction to front line staff to ensure that clients are being provided quality care and treatment.

Schedule :

Typical work week will include two 12 hr. shifts or 10 hr. shifts possibly available. - however, flexibility to ensure coverage is imperative.

Travel :

This position requires utilizing a personal dependable vehicle to conduct Center business.

Equipment / Technology :

Basic computer skills are required for email, timekeeping, and documentation in the electronic medical record.

QUALIFICATIONS - EmPATH Master's Level Coordinator

Education :

A Master's degree in a health-related field of counseling, psychology, social work, sociology and experience working with individuals with mental illness and / or co-occurring diagnoses preferably in a crisis setting.

Experience / Knowledge :

• Must have course work and or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and crisis intervention.
• Supervisory experience preferred.

Physical :

• Exposure to biological hazards.
• Hearing of normal / soft tones and close eye work.
• Valid driver's license.
• Lifting up to 50 lbs.
• Pushing / pulling up to 150 lbs.
• Frequent sitting, standing, walking, bending, stooping, and reaching.
• CPR and First Aid certification required (training provided).
• Required to be certified in and adequately implement verbal de-escalation techniques.
• Applicants should be able to exercise sound judgement under pressure.

Location :

Knoxville, Tennessee

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire.

Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and / or testing.

Bilingual applicants are encouraged to apply.

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Last updated : 2024-05-13