Receptionist - Behavioral Healthcare Outpatient Program

Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Receptionist will provide general description of main duties. The Receptionist will work on a Full-Time basis out of Helio Health’s Syracuse Outpatient Program.

In addition to Helio Health’s comprehensive benefits package, this position is eligible for up to a $1,500.00 Sign-On incentive!

Job Description:

• The receptionist provides general office support with a variety of clerical activities and related tasks.
• The Receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, and requisition of supplies as well as additional clerical duties.
• Answers telephones and directs the caller to the appropriate staff member. Will transfer a caller to an employee’s voice mailbox when the associate is unavailable.
• Complete helplines as available and necessary.
• Greets and directs visitors to the company.
• Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.
• Receives, sorts and forwards incoming mail. Maintains and routes publications.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Assists in the ordering, receiving, stocking and distribution of office supplies.
• Assists with other related clerical duties such as photocopying, faxing, filing and collating.
• Other duties as assigned by supervisor.

Qualifications:

• High School Graduate/Equivalency
• One year of administrative/clerical experience.
• Knowledge of office procedure and clerical skills.
• Must demonstrate the ability to work effectively with staff, clients and the professional community.
• Must have strong computer skills including proficiency with Microsoft Office Applications.
• Must demonstrate excellent customer service skills.
• Must be able to work in a dynamic, fast paced work environment.
• Must have excellent verbal and written communication skills.

Our Comprehensive Employee Benefits Package Includes:

• Health insurance including dental and vision for employees and families.
• Paid Vacation and Sick leave - No Waiting Period for accruals.
• Paid holidays, including a floating birthday holiday.
• 401(k) plan with up to 5% company match.
• Company paid short-term disability insurance.
• Company sponsored life insurance.
• Employee Assistance Program (EAP).