What are the responsibilities and job description for the Reliability Manager position at HelloFresh?
At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
MRE - Reliability Manager
Job Snapshot
As the Reliability Manager, you will oversee the maintenance and reliability planner/scheduler, inventory specialist, and industrial refrigeration technicians for your assigned building. Additionally you will take direct ownership of all maintenance projects for your site, including but not limited to utility expansion/modification, new equipment installation in coordination with engineering, and refrigeration system projects. You will take a hands-on approach to leadership, effectively engaging, motivating, and coaching team members. Partnering with the M&RE senior leadership team, you will define, develop and deliver the facilities maintenance roadmap and set the standard for operational efficiency for your fulfillment center.
You will...
- Oversee M&RE-related projects including facilities maintenance including electrical, refrigeration, building, and grounds
- Motivate, engage, coach, and inspire a team of specialists, creating a positive team dynamic that encourages all employees to provide feedback and drive change from within
- Manage outside vendors and facilitate planned and unplanned repairs
- Ensure that maintenance regulations are followed
- Maintain a current list of contractors to ensure that all emergency repairs are handled in a timely manner
- Identify problems and brainstorm improvement ideas for the fulfillment center
You are…
- Customer Centric: You are passionate about delivering on commitments to your customers
- Bold: you have passion and grit; you're not afraid to give feedback to your team and your manager
- Agile: you roll with the punches and don’t get overwhelmed easily, you adapt quickly to change and know how to deliver results in a fast-paced, autonomous environment
- Decisive: You realize when making a decision is as important as the time it takes to make that decision
- Problem-solver: you understand there is not a one-size-fits-all approach when problem-solving; you think outside the box and enjoy deep diving issues to find a solution
You have…
- 5 years’ experience managing facilities maintenance/operations and reliability within the Food/Beverage/Perishables/Distribution industry
- Bachelor's Degree preferred; high school diploma or GED required
- Interest in spending most of your time on the shop floor and working directly with all levels of staff
- High level of integrity and ethics with excellent follow-through
- Excitement for working in a start-up environment with a high level of ambiguity and change
- Effective communicator for employees, direct reports, cross-functional teams, and senior leadership
- Well versed in OSHA regulations and compliance; OSHA certified a plus
- Exposure to mechanical, electrical, automation and refrigeration systems
- Able to read and interpret blueprints, manuals, and schematics
- Comfortable working in cold environments with some areas of facility at 40F
- Flexibility to work weekends, holidays and/or nights
You’ll get…
- Competitive salary & 401K company match that vests immediately upon participation
- Paid parental leave (16 weeks)
- Generous PTO policy
- Day one benefit coverage for health/dental/vision ($0 monthly premium and other flexible health plans)
- 75% discount on your subscription to HelloFresh, as well as other product initiatives
- Snacks, coffee & catered meals
- Company sponsored outings & Employee Resource Groups
- Collaborative, dynamic work environment within a fast-paced, mission-driven company
It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran
About HelloFresh
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!
At HelloFresh, we embrace diversity and inclusion. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.
We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.
To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn
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