Loan Processor

Helm Bank
Miami, FL Full Time
POSTED ON 7/14/2023 CLOSED ON 7/24/2023

What are the responsibilities and job description for the Loan Processor position at Helm Bank?

SUMMARY

The Loan Processor I is responsible for the residential loan documentation from application to closing. Ensures loans received are in compliance with company policy, audit procedures, and government regulations. Gathers all necessary documentation to underwrite the loans including ordering third party documentation and services in order to complete the files for closing. Provides quality customer service by communicating directly with the customer, Brokers and/or business development officer in a professional and effective manner. The Loan Processor provides proper disclosures when required by applicable local, state, and federal regulations.

ESSENTIAL FUNCTIONS

Responsibilities include the following. Other duties may be assigned.

 

Core Duties

  1. Review and complete loan package in proper order for underwriting and verify all required documentation is in the file.
  2. Orders and follow up third party services such as appraisal, title reviews, appraisal reviews, final inspections, etc.
  1. Upon receiving the file back from approval, work with involved parties to collect any additional documentation to satisfy conditions needed on the file to clear the file for closing. 
  2. Complete process for Denied, cancelled or withdrawn files. 
  3. Serve as back up to Loan Closing Specialist for file opening and initial disclosures. 
  1. Assist with special projects as assigned.  
  2. Communicate with the closer and forward the files to the Closing unit in a timely manner.
  3. Review, request and follow up with borrowers and their representatives as well as collaborating with loan officers/analyst to obtain any missing or additional documentation needed throughout process. 

Regulatory 

  1. Complete HMDA worksheet on all the files
  2. Ensure the files are forwarded to BSA for review in a timely manner.
  3. Collects and verifies financial, assets, insurance information, corporate documentation, translations and other information necessary for accuracy and completeness.
  4. Submit files to underwriting for review after sufficient documentation has been received in order to be able to make a credit decision on the loan. 
  5. Document all communication with applicants and internal personnel on any issues, concerns related to the loan application in the conversation log. 

EDUCATION & TRAINING

KNOWLEDGE & EXPERIENCE

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following: 

 

  • High School Diploma 
  • Associate’s Degree or equivalent work experience (preferred) 
  • Minimum of two years of experience in the mortgage industry and familiarity of documents included in the loan credit package.
  • Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages
  • Basic Computer Skills,
  • Advanced Skills with Microsoft Office
  • Mathematical Skills
  • Customer/Client Focus.
  • Credibility.
  • Problem Solving/Analysis.
  • Teamwork Orientation.
  • Initiative.
  • Stress Management.
  • Organizational Skills.
  • Technical Capacity.
  • Effective communicator.
  • Adaptability.

SUPERVISOR RESPONSIBILITIES

This position has no supervisory responsibilities.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. 

PHYSICAL DEMANDS

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

 

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand, walk, use hands to finger, handle, or feel, and reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel and crouch. The employee must regularly lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, peripheral vision, and ability to adjust and focus.

TRAVEL

This position may require some local travel.  

DISCLAIMER

Equal Opportunity Employer: Helm Bank USA supports a diverse workforce and is a Drug Testing and Equal Opportunity Employer. Helm Bank USA does not discriminate against individuals on the basis of race, creed, color, gender, religion, national origin. 

 

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks be performed as assigned.

 

I understand and acknowledge, in addition to the duties outlined in this job description, I am also responsible for making sure my duties are performed in full compliance with all of the Bank’s rules, and with all of the state and federal regulations to which the Bank is subject. I understand knowledge of, and adherence to the Bank’s Bank Secrecy Act/Anti-Money-Laundering/OFAC Program is an important part of my job performance and will be considered a factor for job evaluations as well as promotions, and ongoing BSA/AML/OFAC training will be continuously required during my employment. I agree to address any and all questions I may have about the Bank’s BSA/AML/OFAC Program to the Bank’s BSA Department. 



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