Authorization Specialist

Help at Home
Muncie, IN Full Time
POSTED ON 7/19/2023 CLOSED ON 7/20/2023

What are the responsibilities and job description for the Authorization Specialist position at Help at Home?

Help at Home is hiring an Authorization Specialist!

The Authorization Specialist will report to the Intake Manager. This position performs general data entry & keying tasks for the branches' authorization management functions that require a high degree of attention to detail, and the ability to analyze and resolve routine problems. This position will be remote and support the entire Indiana market.

Benefits

Our team is the foundation of our work. We offer:
  • Competitive weekly pay
  • Direct deposit
  • Healthcare, dental, and vision insurance
  • Paid time off
  • 401k offered
  • Ongoing, in-depth training opportunities
  • Career growth and experience with an industry leader with 40 years of history in a high-demand field

Responsibilities:
  • Obtain authorizations for Medicaid Prior Authorization clients and enter information into Matrixcare System.
  • Utilize the Indiana tracking spreadsheet and maintain accuracy.
  • Work with Care Supervisors to adjust the schedule to utilize the authorization properly.
  • Work with branches to maintain appropriate forms, letters, documentation, and information for Prior Authorizations.
  • Manage all NOAs for Waiver and DD clients and enter authorizations into Matrixcare.
  • Run weekly authorization tracking reports to ensure proper utilization of authorizations.
  • Update the Branch Manager.
  • Ensures proper bill code/payer setup is entered correctly into Matrixcare
  • Stays up to date with education on Authorization requirements
  • Alerts the Branch Manager regarding late or missing documents required for billing.
  • Work with the RCM team on billing issues and corrections.
  • Produces reports as needed
  • Performs administrative duties such as sorting, scanning, filing, and emailing records.
  • Performs other related duties as assigned.

Required Skills/Abilities:
  • Self-motivated; reliable; strong attention to detail; maintains confidentiality; complies with all Company policies and procedures.
  • Demonstrates excellent communication and customer service skills under duress at a fast pace; ability to function as a positive team member.

Education and Experience:
  • One (1) - two (2) years experience in data entry, record keeping, or similar experience in the healthcare field
  • Knowledge of Medicaid, insurance verification, and authorization management
  • Intermediate to advanced computer skills, including the use of Microsoft Office applications (e.g. Word, Excel) and knowledge of MatrixCare functions.


Physical/Travel Requirements:
  • Able to remain in a stationary position for extended periods.
  • Little to no travel is required

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions upon request. Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion, or other legally protected status.

Salary : $36,500 - $46,300

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